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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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July 18, 2023

We’re amazing to deal with. From start to finish they made it a very easy process. I love my new truck and would go back to them when I’m ready to upgrade. More

by bsojo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Wengel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Stroupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariana Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Cameron, Claudia Soto, Emily Freeman
July 17, 2023

The sales guys were great. The next guy that came over was ok. But the last guy that came over was very pushy. I think he was the manager, I felt he was the old example of typi More

by john.wright0
Recommend Dealer
No
Employees Worked With
Theresa Wengel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Shutt, Elijah Cameron, Claudia Soto
July 16, 2023

Got us in and out quickly. Friendly and helpful . Josh was good about keeping us informed about service and what need More

by PTMAEDL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Gastonia CDJR is great. Shout out to Stephanie in Service! She is fantastic and went above and beyond to help me. I'll definitely be coming back for all my Jeep needs! More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Melia
July 16, 2023

Replaced the transmission in our 2019 Dodge Grand Caravan. Finished job within a week in the shop. More

by christmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

The service department opened on time. I was one of the first customers on site. Due to the type of service I needed, I was not able to make an appointment but I was pleased with how quick More

by lesliewilburnclt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Good customer service. Kept us informed during the process. There seemed to be a missed diagnosis and cost incurred but as long as it’s permanently fixed I’m fine with it. More

by chipivey57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Friendly staff great service easy to get to location fast service thank you so much Gastonia Dodge More

by demondwilliams548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Customer service was excellent I think his name was Jose who assist me was very helpful More

by feliciaboyd07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Van was great and so was the gentleman Sherman, that took me to work, when I dropped off my Renegade for her oil change and tire rotation More

by JENKINSKAYLA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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