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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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July 28, 2023

Timely service, shop fees are quite high, rotated the tires but did not balance them afterwards. More

by INFO@GREGBLACKMOUTHPIECES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Annabelle continues to be a wonderful customer service rep. She is wonderful at communication and making sure I feel comfortable with any work being done on my vehicle. She is always very personable and More

by nancyrgifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Quick service. Josh is always great to work with in the service department. Got our issue diagnosed and scheduled for a warranty repair More

by johnbras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

The part that was to be installled was damaged. Should have been inspected before I went to the trouble of bringing my Jeep in and then having to pick it up. Now I have to do it all over again when More

by rhubarbpak
Service Communication
Recommend Dealer
No
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Josh is the best and always makes sure that my jeep is done and taken care of the first time love this service More

by Eddie Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Great experience! I really appreciate Zack as well!! He is very knowledgeable, and I want him to do all my service work. More

by glennjrj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
July 25, 2023

This dealership has all that you would need. From great customer service to the refreshment to make your visit comfortable. More

by Wat-dawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Van was very helpful, efficient, and kind. He listened to all my concerns and rounded back at the end to make sure everything was taken care of. More

by kterry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Mr Van and his team at the shop are very professional and courteous group of people More

by williamdade.1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Titus
July 22, 2023

Josh did a great job with my Jeep. Had the parts in stock and got everything done in one day. More

by bstroupe2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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