Gastonia Chrysler Dodge Jeep Ram - Service Center

Worst experience ever. I will never return to this dealership. I am making sure to tell everyone I meet to not utilize this dealership. I will never return to this dealership. I am making sure to tell everyone I meet to not utilize this dealership. More

WORST service experience- ever! They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, o They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, only to tag on the $50 to your bill in miscellaneous shop fees!!! Management doesn’t care either, don’t bother them with you facts and poor customer experience!? STAT AWAY, no one charges that MUCH and most if not all dealers are more honest and professional!!! More

This dealership is #1 in my book. Great group of personnel especially Lee Hyde & Haley! Great group of personnel especially Lee Hyde & Haley! More

They were quick and efficient in setting up my Lojack on my new truck. I wish I lived closer so they could be my service center. my new truck. I wish I lived closer so they could be my service center. More

I dropped if off and they fixed it for me. The AC motor was bad. Hopefully I will not have this problem again. The AC motor was bad. Hopefully I will not have this problem again. More

Anabell went out of her way to arrange a ride home for me, so that I wouldn’t have to wait for my car to be inspected. It was very much appreciated. me, so that I wouldn’t have to wait for my car to be inspected. It was very much appreciated. More

Anabell, Service Advisor, was extremely helpful. She stated all the feasible options to repair water leak issues with my vehicle. Unfortunately the service center could not help since parts needed w She stated all the feasible options to repair water leak issues with my vehicle. Unfortunately the service center could not help since parts needed were discontinued. More

Courtesy at it's best. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. More

My car took a while to get fix but the loaner process was very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go t very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go to Gastonia Chrysler Dodge Jeep Ram. More

Great experience, very accommodating, and prompt communication from Service Advisor Van and the entire Gastonia Jeep team! communication from Service Advisor Van and the entire Gastonia Jeep team! More