Gastonia Chrysler Dodge Jeep Ram - Service Center

Jeep Liberty Ekectrical Repairs for DMichael As my Jeep Liberty started to age, I felt comfortable coming to McKinney Jeep Dodge for service. On the most recent visit my issue had something to do As my Jeep Liberty started to age, I felt comfortable coming to McKinney Jeep Dodge for service. On the most recent visit my issue had something to do with the electrical system, and my night running lights not being able to work. This problem has prevented my Jeep from passing my state emissions inspection. It made me feel better that I could call upon Debbie directly because she had a history with me prior to. Being able to call upon someone you know is a great service. There’s enough stress to go around for everyone these days. You never know if a client is experiencing a tremendous amount of stress at the time they come to JDL. Debbie was very calm and listen to what i had to say, and helped to find the right person to take a look at my car issues. I had to leave my Jeep over night and it was at that moment, I realized It was time to buy another car. Debbie helped me to get my vehicle looked at, of which they did isolate what the electrical issues were. I did not want to invest more into a ten year car. My Jeep is still drivable and I was able to take her home. Debbie is a real asset to your organization she seems to be able to connect with just about anybody. This is the type of person you want to keep and promote because she makes clients feel less stressed and welcomed. D. Michael More

They always go above and beyond to be helpful I worked with James McElroy to extend my warranty on my Chrysler 300 and he couldn’t have been more helpful. I would highly recommend working with hi I worked with James McElroy to extend my warranty on my Chrysler 300 and he couldn’t have been more helpful. I would highly recommend working with him. More

Everyone was so nice friendly I really like the way they let you know if you have other problems with your car give you list and explain they let you know what's going on I really like the way they let you know if you have other problems with your car give you list and explain they let you know what's going on More

Excellent dealer service! I had what I consider to be a serious problem with the steering on my 2016 Ram 3500. There was also two recall campaigns on my vehicle. I called servi I had what I consider to be a serious problem with the steering on my 2016 Ram 3500. There was also two recall campaigns on my vehicle. I called service and talked with service advisor Gary. He advised that there were no appointments available but to bring my vehicle anyway and that he would work it in. I carried it in first thing in the morning. Gary has ensured that the parts were on hand. By mid afternoon, he called to inform me that all issues had been taken care of and that they had been able to change the oil and replace the fuel filters. This by far exceeded my expectations and demonstrates excellence in customer service. My truck will not go anywhere else for service. Highly recommended! Also, they noticed moisture in my headlight assembly and ordered it and was put on a few days later! Tim McGhee More

Awsome Jay was awsome an everyone was nice an got my truck fixed fast with no problems an if I need it fix again I will be going back Jay was awsome an everyone was nice an got my truck fixed fast with no problems an if I need it fix again I will be going back More

Torque converter replacement Jay was terrific, professional and easy to work with. He explained the problem and the needed repair with a clear explanation. I will be back. Jay was terrific, professional and easy to work with. He explained the problem and the needed repair with a clear explanation. I will be back. More

Wonderful Service Service was great, timely and the very best part was the courtesy. I would recommend this group to anyone, especially those that have had service tha Service was great, timely and the very best part was the courtesy. I would recommend this group to anyone, especially those that have had service that wasn't great. They treat you like a real person and not a number. Thank you all. More

Service Department The service was great! The staff that assisted me was very helpful and friendly. My car was finished being serviced before the end of the business day The service was great! The staff that assisted me was very helpful and friendly. My car was finished being serviced before the end of the business day. More

Replace airbag Everything went very smooth. Jay even got a big spider off of my vehicle for me. Great customer service. Would definitely recommend them. Than Everything went very smooth. Jay even got a big spider off of my vehicle for me. Great customer service. Would definitely recommend them. Thank you Jay for everything. More

Great service Service was great, communication was prompt throughout, and the turn around time to fix my vehicle was perfect. Thank you Jay for the great service a Service was great, communication was prompt throughout, and the turn around time to fix my vehicle was perfect. Thank you Jay for the great service and repair More