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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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February 27, 2019

Recall and Maintenance Rebecca was outstanding. She is a real professional. All of our needs were addressed and we were notified in a very timely manor! Our car was ready wh More

by Bill Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Laughter
February 27, 2019

Warranty Repair work Nice people and our service advisor Jay Rappaport was always prompt getting back to us and answering our questions while showing professionalism and t More

by RobsM6s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rappaport
February 20, 2019

Very pleasant experience . I was in and out very quickly, and very happy when I left. I would def recommend this dealership to friends and family. More

by smoothone_05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Laughter
February 13, 2019

It made up my mind He was very thorough, and accommodating..This repair would have been the 2nd time I would have spent money on that car that I had driven for five year More

by BT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rappaport
February 12, 2019

Fast friendle and easy I had a great experience, it was fast and friendly Jay did a great job keeping us informed from start to finish, Thank you very much. More

by Kendra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rappaport
February 12, 2019

had a key replaced great experience, Jay was very helpful and quick to get me on my way. I will certainly bring my other dodge trucks to this dealership for service More

by Irate200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rappaport
February 12, 2019

In and out in a timely manner Mr. Brackets was very helpful in getting my truck worked on. Very helpful. Ease of getting in to service area. Waiting area very nice. Thank you. More

by Grandpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Brackett
January 31, 2019

Service Department Mine is a 2018 Dodge Ram. Before that it was a 2008 Dodge Ram. Which means that I've been to the service department at GCDJ several times. And eve More

by Steve Hartness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rappaport
January 30, 2019

Jeep Service / Repair Roger was very knowledgeable and friendly. More work was required than originally expected. Roger explained everything in detail and continued to giv More

by Jeepguy74
Recommend Dealer
Yes
Employees Worked With
Roger Brackett
January 30, 2019

Good Service Roger spotted a large "bubble" on a rear passenger side tire and immediately brought it to my attention so that a new one could be fitted straight awa More

by Transplant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Brackett
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