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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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February 12, 2023

Been going to this location for a few years and have never been dissatisfied with there service or the employees always have nice to me More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

My window broke, and they made every effort to get me in as quickly as possible!! The service was great!! More

by jamiemarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Very professional, excellent service . Would select them again for service. Writer was very pleasant and courageous . More

by howell1619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

It was a fast and easy experience, will be back in the future for service. More

by stephen.syte
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Perfect…. Except the service advisor presented me with a written estimate that had no numbers. Asked me to sign here…. When I asked, he gave me the number, More

by davedecker1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name
February 09, 2023

Always a pleasure when visiting. Very friendly and informative about my vehicle. Great customer service. More

by rhodesquintino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Jeff is a great advisor, he got my car in and got things done. Thanks Jeff More

by BRAESMIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hyde, Pam Titus
February 09, 2023

Dealership was clean. Staff were all friendly and courteous. They always take good care of me and my vehicles. More

by S.STEPHENS1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Service has been good for the last 3 years, price of service is fair, we are satisfied. More

by Freshstart9775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

My rating would be a 1 star if the GM didn't step in. Service manager was difficult to work with. He told me there was nothing wrong with the car, when wifi, comfort control, rear head rest screens, sa More

by johnny.rhyne
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Shaun was terrible. See my comments.
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