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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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February 20, 2023

Vibration in front end still there even though “within specs”. Gonna try one more time to correct More

by robparker28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anabell Starnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Awesome dealership. Always great service every time I take my truck in for service. A+ More

by pmbaxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

I had my oil changed and when I got home the oil was still leaking from the car. Dealership says it was due to oil filter not tight enough. But this is disappointing as it was an inconvenience to have More

by yamahaman101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Hovis
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Everyone was very professional and courteous and the service I received was quick and thorough. More

by MANDKIDS2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hyde
February 19, 2023

Michael was very helpful and great to work with. He let me know of my upcoming maintenance and the best time to get that done. More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
February 19, 2023

Dropped Wrangler off for oil and filter change plus retire rotation and rear wiper replacement , everything was done in very reasonable amount of time and call was made to inform that work had be compl More

by gahaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

II was kept informed while my car was being serviced and was offered options on what I needed done to my car More

by ptlattimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hyde
February 18, 2023

The advisor listened and got my vehicle looked at in a timely manner. He answered all my questions about the concerns I had with my vehicle and he got it done in the time I requested. Thank you! More

by CDILLIN0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My advisor was new and I do not see him listed.
February 18, 2023

Van went above and beyond to make sure my vehicles needs were met and he also made the proper suggestions that I needed to keep my vehicle running in top condition. More

by davisshamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van Nocker
February 18, 2023

Josh is a great service advisor. Super helpful and all around good person. Thank you Josh More

by BRAESMIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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