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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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March 18, 2024

Very friendly and listened to what I wanted. I had extra service performed while I was there. Brake lines were flushed as part of the service. Only problem was that I received a warning light More

by clark8293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for your review! We appreciate your business! See you next time!

March 17, 2024

the people are very friendly! nice place to purchase a vehicle. say hello to Sales More

by mrRobertm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariana Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We are glad to hear that Mariana and Haley took great care of you! Thank you for your business!

March 14, 2024

Took my vehicle in for a tire rotation and oil change. They did a great job and kept me in communication. More

by Andy7187
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for your review! We love to hear about a great experience!

March 13, 2024

I have taken my vehicles to them for years. Everyone in the service department is very helpful. More

by nlbiggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We appreciate your kind review! Thanks for your business!

March 12, 2024

I think this is a top notch dealership. Everyone in the service department is friendly and helpful. The waiting area is clean and comfortable. Please keep up the great work!! More

by pgo1990
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! It's great to have awesome customers like you!

March 08, 2024

I am from out of state and my Jeep was making a funny noise I stopped in and the young lady that helped me was great ( I have forgotten her name) they did not find anything wrong with the jeep but it di More

by misticmoon59
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

It's so nice to hear that we could help you while you were away from home!

March 08, 2024

The service department staff is wonderful. Every one is very friendly and they remember your name! More

by Nikkih911.nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

This is great to hear! We love repeat customers! See you next time!

March 07, 2024

They care about your car. They consider the people with free, good snacks. They make you feel comfortable to leave your car with them. More

by mrs.foxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We do care and are so glad it shows! See you soon!

March 06, 2024

Service was great I was greeted at the door by Chuck. He is new to the Gastonia store. He was very professional got me in and out ASAP. Thanks to Chuck and the entire team. More

by jgk253
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

It's great to hear that Chuck took great care of you! We appreciate your business!

November 08, 2023

Van was very nice and really listened to my issue and quickly resolved it.. I look forward to seeing him because he makes it almost fun 😋. He checked in on me. Van is very pleasant to work with and make More

by yorky298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.