Gastonia Chrysler Dodge Jeep Ram - Service Center

Haley in the service department was very helpful in explaining everything about our 2005 Chrysler 500's needs and offering advise. Service is always helpful and courteous. It is always a pleasure to explaining everything about our 2005 Chrysler 500's needs and offering advise. Service is always helpful and courteous. It is always a pleasure to do business with Gastonia Chrysler. More

Anabel was amazing. She is the only reason I will come back to this service center. She worked very hard to have all my issues resolved on my 2020 Ram Pickup truck and She is the only reason I will come back to this service center. She worked very hard to have all my issues resolved on my 2020 Ram Pickup truck and to make sure I was taken care of. She deserves an award for everything she has to go through on the mechanics mess ups. Sincerely, Jason Dunkley More

Great customer service. Everything was done in a timely manner. The person who handled my services was very professional and always a joy to talk to. Everything was done in a timely manner. The person who handled my services was very professional and always a joy to talk to. More

Very pleasant service. Was always kept informed on time left for completion of service. Thank you very much. Was always kept informed on time left for completion of service. Thank you very much. More

Service itself was great, I was frustrated with how long it took to get in the parts needed and could have had a bit more communication regarding that. Overall Haley made it right and was able to arrange a it took to get in the parts needed and could have had a bit more communication regarding that. Overall Haley made it right and was able to arrange a courtesy car after two attempts to drop off the car when the parts weren't in yet. The courtesy car allowed my busy family to go about our day as usual until the repairs were completed. More

Gastonia Dodge ALWAYS takes care of my every vehicle need and they are super efficient if I need parts ordered and installation. I highly recommend Gastonia Dodge to my friends and family because of the grea and they are super efficient if I need parts ordered and installation. I highly recommend Gastonia Dodge to my friends and family because of the great service I get every time. My service provider Josh makes sure I am taken good care of when I come in, he is amazing! More

I did this survey when I got the review shortly after the maintenance on my vehicle. Why am I needing to do it again? Haley and Shawn discovered the issue and solve it. I'm very thankful that everything is maintenance on my vehicle. Why am I needing to do it again? Haley and Shawn discovered the issue and solve it. I'm very thankful that everything is back to normal. More

Gary is always on time and very helpful, excellent service every time! Thank you so much! service every time! Thank you so much! More

Very nice dealership. And the customer service was great. Always giving me a update on my vehicle And the customer service was great. Always giving me a update on my vehicle More

Gary always takes great care of us when we bring in our vehicles, no matter what service they need. vehicles, no matter what service they need. More