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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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April 13, 2023

My advisor was great! Took care of all of my service needs and went the extra mile! More

by candcpreowned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Josh is always on point. He really deserves five stars. He is always pleasant and patient More

by Tough customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McElroy
April 11, 2023

Your service people wasted 3 days of my time and my truck still isn't fixed. Please remove my name, information and all addresses from your files. Do not contact me again. More

by pcapp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Van
April 11, 2023

Shane helped with getting my car taken car of in a timely fashion and it was a pleasure dealing with him and all the other employees. Couldn't have asked for a better experience. More

by cindyswolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
April 11, 2023

Customer service was great. Getting Repairs was time consuming and over priced. I had to come back 3 times in one week. More

by blessed03100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Josh is a great service advisor. He handled all my issues. This is fifteen words More

by richwingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Appreciate the folks in the service department for working me into the schedule and keeping me up to date about the progress of service. More

by darren.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

The dealership is always fast and informative. Had my challenger done in about an hour. More

by JRHEWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

They were friendly and were able to help me out and answered questions without hesitation More

by salmerondiego570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
April 08, 2023

Never had a bad experience at this dealership. Everyone is friendly and polite. Highly recommend. More

by huberthamptonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Craig
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