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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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April 26, 2023

Very nice people to work with. Great dealership clean and comfortable environment I will never go anywhere else More

by JAMESBEYKE228
Recommend Dealer
Yes
Employees Worked With
Sam dewitt, Paul Shutt
April 26, 2023

Always courteous! The dealership is accommodating, easy to schedule and efficient in accomplishing promised service. More

by c_m_otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

My service writer was Josh and the service was excellent even got my vehicle washed More

by williamsummeyjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Everyone is always friendly and helpful. The service is quick. Clean. Never disappoints. I love it More

by delorese69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

The people are always very friendly and helpful. I was very pleased that someone brought me home while my car was being worked on and I didn’t have to sit at the dealership for a long time. More

by AVAMAUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

The parking lot is a bit unorganized but the dealership lobby is clean and organized. Estimated time given for an oil change was 2 hours on a busy day, was out in 1. More

by AMart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

My Jeep service went well, but when I went to the desk to get my paperwork, I was told that my extended maintenance had expired, and today's service would cost me over $100. I mentioned to the service repre More

by Bruce Hurlburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anabell Starnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

The staff is very nice, but the 5 hour wait time for an oil change and tire rotation was not ideal. More

by xskycrasherx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

I had an awesome experience with the service of my vehicle here. The staff were great and the wait didn’t feel long at all. More

by atowner113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

The service department is always great to work with. Van provided manufacturer recommendations and purchase options. I was very pleased with my experience! More

by Landon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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