Gastonia Chrysler Dodge Jeep Ram - Service Center

Anabell was a fantastic service rep and was very helpful and patient with my requests. She was excellent at keeping me updated on my service status and was knowledgeable about what was going on. The par and patient with my requests. She was excellent at keeping me updated on my service status and was knowledgeable about what was going on. The parts department ordered the wrong part that was needed for my factory warranty repair, but Anabell was very thorough in explaining the situation and assured me it would not happen again. She also threw in a free carwash for the hassle. I highly recommend Anabell as a service rep and also recommend Gastonia CJDR for the service work they do. More

The service department did a great job of finding out what was wrong with my truck. Hats off to Gary and Stephanie for going the extra mile. what was wrong with my truck. Hats off to Gary and Stephanie for going the extra mile. More

Excellent service, courteous, offered to take me to pick up lunch , Annabell was very kind and informative up lunch , Annabell was very kind and informative More

I’ve been coming to this location for awhile and I have never left disappointed. The attentiveness, the information, the care for me as a customer and for my vehicle is beyond anything I can ever explain. never left disappointed. The attentiveness, the information, the care for me as a customer and for my vehicle is beyond anything I can ever explain. More

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We have never had a bad experience in our many years of business at this dealership. Our most recent service was facilitated by Haley Hovis and she was a pleasure to deal with. business at this dealership. Our most recent service was facilitated by Haley Hovis and she was a pleasure to deal with. More

Gastonia Chrysler Dodge Jeep & Ram always makes me feel welcome and operates a very professional service area with knowledgeable and courteous service attendants. welcome and operates a very professional service area with knowledgeable and courteous service attendants. More

Service department was very professional and friendly, they kept me informed on the whole process. they kept me informed on the whole process. More

Fast service! Customer service was great! Everyone was very friendly! Service completed as I expected. Customer service was great! Everyone was very friendly! Service completed as I expected. More

Clean waiting areas prompt service attendants friendly as well. Service completed in quick time and correctly. well. Service completed in quick time and correctly. More