Gastonia Chrysler Dodge Jeep Ram - Service Center

He was very friendly. Warned me there would be a wait. Offered to run my vehicle through the car wash Warned me there would be a wait. Offered to run my vehicle through the car wash More

Communication was horrible. I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a st I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a stated repair. It was there 7 days I think, and I had to call more than once for updates and my service person would not call me back. They did something entirely different and at no point reached out to tell me what they were doing. The problem is still not fixed but it is bearable at the moment. More

I think their the best in North Carolina, everyone is knowledgeable about their job, thanks knowledgeable about their job, thanks More

Service was good, especially as I had no appointment. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. More

Answered all my questions about my car. Always picked up the phone in a pleasant tone! Always picked up the phone in a pleasant tone! More

Van did a great job with my service. I had no appointment and asked several questions which he answered quickly, checked on prices and gave me an accurate estimate of cost. Let me know a I had no appointment and asked several questions which he answered quickly, checked on prices and gave me an accurate estimate of cost. Let me know about an issue I did not ask about and we fixed that as well. Left my van on a Friday needed it by Wed. and he had it ready for me Monday late afternoon. Was very happy with all. Quality of service was good as far as I know so far. Time will tell after driving it for a bit longer. More

Great service and very attentive staff. I would recommend this dealer to anyone owning a RAM! I would recommend this dealer to anyone owning a RAM! More

I have always brought my Grand Caravan to this dealership for service. They are always courteous and attentive to both me and my vehicle. for service. They are always courteous and attentive to both me and my vehicle. More

Really great service. Always kept us up to date on what was going on. Highly recommended. Always kept us up to date on what was going on. Highly recommended. More

I was able to take my car in and got the issue fixed the same day. same day. More