Gastonia Chrysler Dodge Jeep Ram - Service Center

Communication was horrible. I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a st I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a stated repair. It was there 7 days I think, and I had to call more than once for updates and my service person would not call me back. They did something entirely different and at no point reached out to tell me what they were doing. The problem is still not fixed but it is bearable at the moment. More

I think their the best in North Carolina, everyone is knowledgeable about their job, thanks knowledgeable about their job, thanks More

Answered all my questions about my car. Always picked up the phone in a pleasant tone! Always picked up the phone in a pleasant tone! More

Service was good, especially as I had no appointment. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. More

Van did a great job with my service. I had no appointment and asked several questions which he answered quickly, checked on prices and gave me an accurate estimate of cost. Let me know a I had no appointment and asked several questions which he answered quickly, checked on prices and gave me an accurate estimate of cost. Let me know about an issue I did not ask about and we fixed that as well. Left my van on a Friday needed it by Wed. and he had it ready for me Monday late afternoon. Was very happy with all. Quality of service was good as far as I know so far. Time will tell after driving it for a bit longer. More

Great service and very attentive staff. I would recommend this dealer to anyone owning a RAM! I would recommend this dealer to anyone owning a RAM! More

Really great service. Always kept us up to date on what was going on. Highly recommended. Always kept us up to date on what was going on. Highly recommended. More

I have always brought my Grand Caravan to this dealership for service. They are always courteous and attentive to both me and my vehicle. for service. They are always courteous and attentive to both me and my vehicle. More

I was able to take my car in and got the issue fixed the same day. same day. More

Anabell was a fantastic service rep and was very helpful and patient with my requests. She was excellent at keeping me updated on my service status and was knowledgeable about what was going on. The par and patient with my requests. She was excellent at keeping me updated on my service status and was knowledgeable about what was going on. The parts department ordered the wrong part that was needed for my factory warranty repair, but Anabell was very thorough in explaining the situation and assured me it would not happen again. She also threw in a free carwash for the hassle. I highly recommend Anabell as a service rep and also recommend Gastonia CJDR for the service work they do. More