Gastonia Chrysler Dodge Jeep Ram - Service Center

A great service experience. I was kept informed about the status of my repairs Work was completed on time. I was kept informed about the status of my repairs Work was completed on time. More

Very easy to get in and out. Service person greeted me as I arrived. He kept me informed during the process. Service person greeted me as I arrived. He kept me informed during the process. More

I love the service at Gastonia Chrysler Dodge Jeep. They take awesome care of your every need. They take awesome care of your every need. More

Friendly and helpful. Long wait for oil change and tire rotation as it’s first come first serve. Would love to have an appointment, otherwise no problem at all with my las Long wait for oil change and tire rotation as it’s first come first serve. Would love to have an appointment, otherwise no problem at all with my last 2 appointments. More

Friendly and helpful staff. The wait could have been better , however overall experience was good The wait could have been better , however overall experience was good More

Great experience overall! Communication and follow up were exceptional throughout the whole process. This entire team helped to ensure my satisfaction! Communication and follow up were exceptional throughout the whole process. This entire team helped to ensure my satisfaction! More

Had a great experience with everyone at the dealership and will definitely be back. Thanks to everyone and will definitely be back. Thanks to everyone More

We ended up needing to spend thousands on repairs to my Jeep, which is not something we was ever prepared for. We were really nervous taking it to the dealership fearing the thought of paying a lot more th Jeep, which is not something we was ever prepared for. We were really nervous taking it to the dealership fearing the thought of paying a lot more than at an independent shop, but we wanted it done right and we so glad we did. Anabell really came through for us, setting us at ease from day one and keeping us in the loop along the way. She helped us get everything we needed done at a very reasonable price and gave us confidence to trust Gastonia CDJR as our go-to dealer for repairs and vehicles. After the repairs, our Jeep drove like it was brand new! So glad we went this route. Thanks, Anabell! More

Overall not a bad experience. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. More

Sold my brand new challenger because they couldn't figure out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger an out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger and never looked back. I took my challenger to dodge maybe 6 or more times and was always told nothings wrong or it's a normal noise. I buy brand new for piece of mind, hence the warranty. More