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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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June 10, 2023

The service department took care of all my automotive needs. Prompt attention to detail. Would highly recommend! More

by ERICJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Good dealership for me because they offer walk-in service with the Express Lane. Good customer service. More

by jsleeve@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Melia
June 09, 2023

My car was making a funny noise Ricky rode with me in my car knew exactly what the noise was put my car in the shop. They had to order the part took two days but they were nice enough to put me in a loaner. More

by ladeejunebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky, the mechanic that took care of me, knew exactly what he was doing did an excellent job. Thank you, Ricky., Lee Hyde
June 08, 2023

Service has always been good, very friendly and helpful. Service area is always clean and comfortable when waiting for vehicle. More

by truckguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Titus
June 08, 2023

Very neat and clean and organized. Great customer service in a timely manner. Jason is excellent in customer service. More

by Gary Wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I had an excellent service experience. I cannot remember the customer service representative i worked with but he was very professional and outstanding. More

by trippgolfpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

SERVICE WAS GREAT. DONE ON TIME AND COMPLETED CORRECTLY THE 1ST TIME. KEEP ME UPDATED ON THE PROGRESS WHILE I WAITED. More

by DANNY L FRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Appreciate the service of honoring the clutch replacement warranty on parts and labor. Super service from the best team. More

by evanmelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Everyone we have dealt with have been very helpful and great customers services thank you More

by CRISP.TRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Melia
June 07, 2023

Ana elk was fine. I’ve done filled out 2 surveys for this please stop emailing me. More

by weyantj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Hyde
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