Gastonia Chrysler Dodge Jeep Ram - Service Center
Gastonia, NC
574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center
Haley and Lee were wonderful to work with. Haley was on top of it all the time and kept me informed. Lee was VERY concerned and responded appropriately to my concerns Haley was on top of it all the time and kept me informed. Lee was VERY concerned and responded appropriately to my concerns More
Haley was very help would ask for her again very sweet young lady great experience young lady great experience More
Car took a little longer than expected but you provided me with a loaner car, which was great. Van was very detailed me with a loaner car, which was great. Van was very detailed More
To correct a couple issues with a newly purchased Jeep it took them about 10 days to get me in and they were unable to fix either problem. Parts to correct one issue have been on order for over 2 weeks (stil took them about 10 days to get me in and they were unable to fix either problem. Parts to correct one issue have been on order for over 2 weeks (still waiting), and the other issue needs to be sent to an outside contractor to correct. The service tech was very friendly, but for a service department it all comes down to fixing the problem(s) and so far, that hasn’t happened. More
Had a loaner vehicle for us to use. Service was completed faster than expected and communicated clearly and often about the work being done. Service was completed faster than expected and communicated clearly and often about the work being done. More
Very friendly staff . Gary holder has always been very helpful to see that you are completely satisfied with your experience Gary holder has always been very helpful to see that you are completely satisfied with your experience More
The customer service in the service department is the best I ever been. Sometimes the cost is worth it & the people here make things nice & easy for you. It’s definitely worth the price. best I ever been. Sometimes the cost is worth it & the people here make things nice & easy for you. It’s definitely worth the price. More