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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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July 01, 2023

Haley and Lee were wonderful to work with. Haley was on top of it all the time and kept me informed. Lee was VERY concerned and responded appropriately to my concerns More

by lauerarch
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hyde
June 30, 2023

Josh Rice and his team have always taken good care of my vehicles and ensured I left happy with the work they performed. More

by Robert Saiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gnomes
June 30, 2023

We had a great experience at Gastonia Chrysler Dodge Jeep RAM. Everyone was really nice and service was fast and reliable. More

by poole.145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Haley was very help would ask for her again very sweet young lady great experience More

by marieh005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Car took a little longer than expected but you provided me with a loaner car, which was great. Van was very detailed More

by kevin.hiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

To correct a couple issues with a newly purchased Jeep it took them about 10 days to get me in and they were unable to fix either problem. Parts to correct one issue have been on order for over 2 weeks (stil More

by davidaustin052360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Had a loaner vehicle for us to use. Service was completed faster than expected and communicated clearly and often about the work being done. More

by johnsikkenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I am all good with the all service here it is fun for me thanks. More

by chris.crumley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Shutt
Jun 29, 2023 -

chris.crumley responded

It’s busy here. I almost got T boned trying to pull into the service department. I only got a brief description of what the problem was, which is fine because it was minor but it didn’t make a lot of sense and I have to take their word for it.

June 29, 2023

Very friendly staff . Gary holder has always been very helpful to see that you are completely satisfied with your experience More

by ALLENHEAD1971
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

The customer service in the service department is the best I ever been. Sometimes the cost is worth it & the people here make things nice & easy for you. It’s definitely worth the price. More

by tabithajames88
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey
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