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Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
4,167 Reviews
Gastonia Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,167 reviews
July 30, 2023
Worst experience ever. I will never return to this dealership. I am making sure to tell everyone I meet to not utilize this dealership. I will never return to this dealership. I am making sure to tell everyone I meet to not utilize this dealership. More
by dpwood_70
Verified Customer
July 30, 2023
WORST service experience- ever! They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, o They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, only to tag on the $50 to your bill in miscellaneous shop fees!!! Management doesn’t care either, don’t bother them with you facts and poor customer experience!? STAT AWAY, no one charges that MUCH and most if not all dealers are more honest and professional!!! More
by ciro.stefano
Employees Worked With
Other Employees :
Lee Hyde, Rob Terry, Chris Buckner, Robby Pryor
July 29, 2023
This dealership is #1 in my book. Great group of personnel especially Lee Hyde & Haley! Great group of personnel especially Lee Hyde & Haley! More
by lgibson35
July 29, 2023
They were very helpful and and helped me right away. I had a great experience and definitely would recommend them to friends and family. I had a great experience and definitely would recommend them to friends and family. More
by mike_heineman
Employees Worked With
Paul Shutt, Elijah Cameron
July 29, 2023
They were quick and efficient in setting up my Lojack on my new truck. I wish I lived closer so they could be my service center. my new truck. I wish I lived closer so they could be my service center. More
by richhatfield
July 29, 2023
I dropped if off and they fixed it for me. The AC motor was bad. Hopefully I will not have this problem again. The AC motor was bad. Hopefully I will not have this problem again. More
by bigman2x4x8
July 29, 2023
Anabell went out of her way to arrange a ride home for me, so that I wouldn’t have to wait for my car to be inspected. It was very much appreciated. me, so that I wouldn’t have to wait for my car to be inspected. It was very much appreciated. More
by rod_spicer
Employees Worked With
July 29, 2023
Anabell, Service Advisor, was extremely helpful. She stated all the feasible options to repair water leak issues with my vehicle. Unfortunately the service center could not help since parts needed w She stated all the feasible options to repair water leak issues with my vehicle. Unfortunately the service center could not help since parts needed were discontinued. More
by brendasuecarpenter
Employees Worked With
July 29, 2023
Courtesy at it's best. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. More
by dkschuette12
July 29, 2023
My car took a while to get fix but the loaner process was very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go t very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go to Gastonia Chrysler Dodge Jeep Ram. More
by tabithajames88
