Gastonia Chrysler Dodge Jeep RAM

My husband and I brought our convertible in for a recall repair. Keith was very courteous and friendly from the moment we walked in. He even petitioned his manager to pay the cost of the tow we incurred. repair. Keith was very courteous and friendly from the moment we walked in. He even petitioned his manager to pay the cost of the tow we incurred. They gladly reimbursed us. Hats off to Keith for such great customer service and to all the mechanics who do such great work every day. More

My service appointment this morning was completed very fast. I had an oil change and tires rotated all in under 35 minutes. The work was done accurate and cost efficient. fast. I had an oil change and tires rotated all in under 35 minutes. The work was done accurate and cost efficient. More

Jay Rappaport has an infectious smile, always upbeat. He takes very good care of my needs. I have never had a problem getting service and never any surprises when it came time to pay. takes very good care of my needs. I have never had a problem getting service and never any surprises when it came time to pay. More

I normally do not enjoy the sales experience of purchasing a new vehicle however my experience at Gastonia Chrysler was awesome! Everyone that worked with including Jeremiah, Ron, Rich, and Tony w purchasing a new vehicle however my experience at Gastonia Chrysler was awesome! Everyone that worked with including Jeremiah, Ron, Rich, and Tony were very friendly and professional. The entire environment was inviting and almost the comforts of home. Jeremiah was not pushy and was an effective listener when it came to my situation and what I needed in a new vehicle. Ron was very down to Earth and approachable for being the GM. Rich was more than fair with my trade in value and Tony made the finance procedures a breeze. I couldn't have asked for anything to be better with my experience. Everyone was top notch and treated me like a person, not a sale. I highly recommend Gastonia Chrysler for all your vehicle needs. Thank you boys, JJ More

I needed a state inspection and stopped in without an appointment. Chris got me right in and had me on my way in 30 minutes! appointment. Chris got me right in and had me on my way in 30 minutes! More

Sales staff and all support staff were extremely kind and patient with me. I typically hold a car for 8 to 10 years and want to make absolutely sure I am getting what I want. Jeremy allowed me to test driv patient with me. I typically hold a car for 8 to 10 years and want to make absolutely sure I am getting what I want. Jeremy allowed me to test drive the vehicle as much as I needed to make my decision. When I did decide to buy, the dealership went out of its way to find the EXACT car I wanted. I am very happy with my new Chrysler 300 S. I feel like a kid again. Christine Webb Alley More

The sales team was friendly and knowledgable, the finance team was fair!! I will recommend Gastonia Chrysler Dodge Jeep Ram to everyone I know who is looking for a car! team was fair!! I will recommend Gastonia Chrysler Dodge Jeep Ram to everyone I know who is looking for a car! More

I felt welcomed as soon as I walked onto the lot of Gastonia Dodge. I was looking for a vehicle to buy in the future and trying to get an idea of what I would want and cost range. Jeremiah Bradshaw was Gastonia Dodge. I was looking for a vehicle to buy in the future and trying to get an idea of what I would want and cost range. Jeremiah Bradshaw was welcoming, polite, and informative. No one there made me feel pressured to buy a vehicle now. When I am ready to buy I will return to Gastonia Dodge. More

We saw a Journey we liked online, printed out the price and came in to see it. Started talking with Jeremiah and told him about how much we were looking to spend on a monthly payment. He went back and fort and came in to see it. Started talking with Jeremiah and told him about how much we were looking to spend on a monthly payment. He went back and forth with Dan a couple of times, and Dan came over to see what he could do. Dan was able to get it a lot closer to where we wanted, and we closed the deal. The rest of the staff was very friendly, smiling and saying hi as they passed, and I think everyone of them pointed out the courtesy drinks and snacks. More

I brought my Jeep Wrangler in because I had a code P1281 come up after a radiator was replaced (under warranty) at Sears Gastonia. Its a long story but suffice to say my car will never go anywhere else but come up after a radiator was replaced (under warranty) at Sears Gastonia. Its a long story but suffice to say my car will never go anywhere else but to Gastonia Chrysler Dodge Jeep Ram. I refused to go back to Sears for them to correct anything else. The manager there was very rude and condecending. Ifeel he took full advantage of me being a female on my own. That was not the case with Jay or any of the men that i spoke to at your service department. They were very understanding, respectful and informative. Jay went out of his way to help me resolve this issue and explained all the issues with the repair. I trust i will get good service,and only the repairs i need and that those repairs will be completed and completed correctly. That is great peace of mind. A big thank you to your Service Department and especially to Jay Rappaport for his honesty and commitment to great service!! More