Gastonia Chrysler Dodge Jeep RAM

I have worked with this team of customer service professionals for many years. And there has never been a time in the last 8 years that any of them has ever let me down in any regard and or aspect o professionals for many years. And there has never been a time in the last 8 years that any of them has ever let me down in any regard and or aspect of service's being performed and they have always had my vehicle ready for me far sooner than promised. I strongly believe in the Under Promise -Over Deliver aspect of business. And this group is totally outstanding. Over the years we have developed a friendship so that each time I am at your dealer I feel like I am somewhere , where I am actually welcomed as part of the family. In regards to technicians I would not have anyone touch any of my vehicles for any major repairs other than Kenny Reeves. With 38 years of experience under his belt I have never seen him tackle anything he cannot fix correctly the FIRST TIME AROUND!!! And in today's world of complicated car repair-where you must have a scan tool, and know which item will fix it correctly the first time rather than just replacing what the tool reads could be 3 or 4 POSSIBLE items, my confidence in Kenny's ability to get it right the FIRST TIME ALL THE TIME is never in question. I send any one who has any serious mechanical issues to this dealership and always have them ask for Kenny, and they too have never been disapointed. In a world where technology is changing each second his ability to get it right each time tells me he is truly devoted to keeping on top of the latest technology to address any problems no matter how big or how small. He also is 1 of only 2 techicians i have known in 25 plus years that isn't to good to rotate tires , or do an oil change on a customers car if time is of the essence in order to help get that customer taken care of of in a timely fashion. That is rare in this day and age. The entire team I deal with has earned my respect , my trust, my friendship and my and my friends business over the years. My thanks to all of you Sincerely, Jeffery K Layfield More

Chris Carlisle was extremely helpful. He gave me an estimate on a repair and it was exactly as he said. Would continue to work with Chris and Gastonia Jeep in the future. estimate on a repair and it was exactly as he said. Would continue to work with Chris and Gastonia Jeep in the future. More

I have bought 9 cars from Danny Craig. He is great. I have told all mt friends and family and they have bought from Danny. You have a Gem in Danny as a salesman. He tells you everything you need to know have told all mt friends and family and they have bought from Danny. You have a Gem in Danny as a salesman. He tells you everything you need to know on how you buy your car and all that your car does. More

Every person I came into contact with for the purchase of this vehicle was very kind, not pushy, and more than willing to do anything to try to help this vehicle was very kind, not pushy, and more than willing to do anything to try to help More

Danny Craig was very knowledgeable and friendly. He was not pushy and let us take our time and make a good decision. The Dodge Avenger that my daughter bought is a great car and was very reasonably priced. not pushy and let us take our time and make a good decision. The Dodge Avenger that my daughter bought is a great car and was very reasonably priced. Tony and Brandon worked to get the best interest rate and lowest payments. For a car as nice as her Avenger her payments are incredibly low. Everyone we spoke to at the dealership was very nice and the atmosphere was relaxed. I will definitely come back here when it is time for my next vehicle. More

It was a great experience over all. Very happy. I purchased a vehicle with this dealership before it changed ownership and was even more happy this time around. Very nicely maintained facility. purchased a vehicle with this dealership before it changed ownership and was even more happy this time around. Very nicely maintained facility. More

I started coming to McKinny in 2005-2006, shortly after i bought my Liberty. That is when I first met Chris and I have been with him ever since and he is the only one I trust in the service department. He bought my Liberty. That is when I first met Chris and I have been with him ever since and he is the only one I trust in the service department. He tells it like it is and he takes acare of the customer! If he were to ever leave, I would be leaving too! He is a geat person and wonderful to work with. Thanks Chris for all your great attention and service! You are the best! More

Danny always takes the time to listen, ensuring that the vehicle meets your needs. He is extremely knowledgeable and always delivers a fabulous customer experience. We will definitely be back! vehicle meets your needs. He is extremely knowledgeable and always delivers a fabulous customer experience. We will definitely be back! More

Chris was great! I.normally don't like to deal with car dealerships but he definitely changed my mind. He made the experience a whole lot better! He was very helpful and not at all pushy! Our daughter car dealerships but he definitely changed my mind. He made the experience a whole lot better! He was very helpful and not at all pushy! Our daughter will be looking for a car soon and we will definitely take her to see Chris! Everyone that we dealt with at Gastonia Chrysler Dodge Jeep were wonderful! Chris was also great with our children! Keep it up Chris! Thanks for the great experience! I love my new car! More

Loved everything about the dealership, service and car wash.......But financial person wasn't nice on a lot of things........Matter of fact , husband stayed in room with him after he tried to walk out.. wash.......But financial person wasn't nice on a lot of things........Matter of fact , husband stayed in room with him after he tried to walk out....The wife did walk out. Then financial person called wife back in...Kelvin Maple talked to me and tried to keep me calm while husband was trying to make a financial decision. He needs to tone it down a little bit. A part was broken on the front and the service guy ........he made sure that it was the right part. I have to go back because the part wasn't painted. He kept apologizing because I have to come all the way from SC to get the part put on when they get thru painting it................HIS NAME IN SERVICE WAS JAY. He was so nice. I will get my car wash when I come back to get the part put on for the second time. More