Gastonia Chrysler Dodge Jeep RAM

My wife and I were looking for a new SUV that would suite our growing family. We looked online and located the 2014 Dodge Journey SXT Blacktop model we were looking for. I looked into Gastonia Chrysler on th our growing family. We looked online and located the 2014 Dodge Journey SXT Blacktop model we were looking for. I looked into Gastonia Chrysler on their website and requested that someone call me in reference to some questions I had about the new vehicle and trading in a vehicle. In less than 5 minutes I recieved a phone call from Paul Zavaleta who was very informitave, anwsered all ym questions, and even put me on the schedule to come to the dealership to look at the vehicle and to speak with Kelvin Maple. As soon as my wife and I arrived at the dealership we were immeditely greeted and spoke with Kelvin Maple who sat down with us and asked what were were looking for and what he could do for us. He showed us the vehicle we were interested in and took it for a test drive. kelvin Maple then asked what price range we were looking at and he said he would do all he could. We were provided with every abailabe discount to our vehicle and given a fair trade in value for our old car. Kelvin Maple was very personal and took general interest in helping my family. Kelvin Maple was friendly, very professional, and a plessure to do business with. We then worked with Brandon Beck who completed the finance portion of our purchase. Brandon Beck took the time to explain everything in great detail and anwser any questions we had. my wife and I came in only willing to pay a certin price and Brandon Beck gave us everything he could all while working within our budget. It was a plessure to do business with Gastonia Chrysler Dodge Jeep and I would highly recomend them to anyone looking for the best deal in the area. Gastonia Chrysler Dodge Jeep gave a promise that they sell vehicles under the MSRP and that it exactly what they do, so without a doubt your getting the best deal in the area. More

the salesman was great, very helpful, courteous and kind, showed me everything I need to know of the jeep, has a great personality and also helped in getting me the best price. showed me everything I need to know of the jeep, has a great personality and also helped in getting me the best price. More

After purchasing two vehicles from this dealership, we are highly dissatisfied. During the initial inspection of one of the Jeeps, we found several things that needed to be fixed, including broken parts i are highly dissatisfied. During the initial inspection of one of the Jeeps, we found several things that needed to be fixed, including broken parts in the dash and dirty visors. After writing these down and the dealer committing to fixing them, the dealer backed out of their promise and said that they spent too much money fixing the bumper, and couldn't fix the other things wrong with the car. Additionally, after 2 months of owning one Jeep, 2 sensors on the transmission have failed, and the dealership refuses to fix the issue, resulting in a repair that's over $600. This dealership has terrible customer service and I would not return or recommend this place to my friends. More

My experience was great, and I will recommend this dealership and salesman to anyone looking to buy a car, Gerald Morrison was very friendly and knowledgeable. Gerald was patience and understanding, I dealership and salesman to anyone looking to buy a car, Gerald Morrison was very friendly and knowledgeable. Gerald was patience and understanding, I did not feel rushed or pressured to make a purchase. And that was a very good thing, he did not try to pick my car for me. I have been to dealerships which will tell you or show you the one car that you qualify for and I don't want to buy what somebody else wants me to have. So I looked at a few models before choosing the one that I liked and was affordable for me. And I have not had my 2014 Dodge Journey a full day yet, but I love it and think I made the right choice....thank you Gastonia Chrysler Dodge Jeep Ram........thank you Gerald More

This was the best car buying experience that we've had. Karl was wonderful to work with, he truly wanted us to be happy with our purchase. He was very helpful and knowledgeable. We would recommend thi had. Karl was wonderful to work with, he truly wanted us to be happy with our purchase. He was very helpful and knowledgeable. We would recommend this dealership/Karl to our friends. More

Bought a ford mustang with low miles. Salesman (kelvin maple) was extremely helpful, honest and friendly through the entire process. I look forward to visiting the dealership in the future for other vehi maple) was extremely helpful, honest and friendly through the entire process. I look forward to visiting the dealership in the future for other vehicles. More

Kelvin Maple took real good of me when I came in. I didn't purchase a vehicle, because of credit reason. He let me know what I needed to do in order to purchase a vehicle. I will purchase a vehicle f didn't purchase a vehicle, because of credit reason. He let me know what I needed to do in order to purchase a vehicle. I will purchase a vehicle from him at the first of the year. I will recommend all my friends and family to Gastonia Chrysler to see Kelvin Maple. More

Great experience. Jerry really helped me get the car I always wanted for an affordable price. He gave me all the information I needed so that I was not clueless. always wanted for an affordable price. He gave me all the information I needed so that I was not clueless. More

I recently purchase a 2012 Chrysler 200 my sales person was kevin Maple. From the moment I arrived at the dealership Mr. Maple went over and above "EXCELLENT " customer service. Mr. Maple made me feel comf was kevin Maple. From the moment I arrived at the dealership Mr. Maple went over and above "EXCELLENT " customer service. Mr. Maple made me feel comfortable about the process of buying a car. For I was a victim of identity theft and thought it would be much to impossible to purchase a car. But, Mr. Maple kindly put to rest all of my worries and concerns by having much patience while answering all of my question and concerns. Kevin Maple is a GREAT asset for this dealership I felt like the company was my very own family that's the atmosphere Mr. Maple created for me. I have friends and family whom I know have encouraged to see Kevin Maple for they too is looking for the right dealership and now like myself they don't need to look no more. Thank You Kevin Maple for making my dream come true! Im thankful for my car! Another, person whom I would HIGHLY like to THANK is Mr. Rob lovelace. I had the pleasure of meeting this wonderful man on a return visit at the dealership Mr. Rob proved to be a man of his word I will forever be much appreciated to the act of kindness, loyalty, faithfulness and trust I personally can say Rob lovelace walk in. Thank You for making a difference in a customer life! More

I came to visit the dealership in September because I was ready to trade in my 2006 Chevy Impala SS and I heard good things about the new model Dodge Charger. Kelvin Maple assisted me in finding the vehicle ready to trade in my 2006 Chevy Impala SS and I heard good things about the new model Dodge Charger. Kelvin Maple assisted me in finding the vehicle that I was looking for. He listened to my preferences and was able to find the perfect match for me, a 2012 Dodge Charger. He was not like most car salesmen, who try to sell you anything just to get themselves a commission, he actually listened to what I wanted and presented me with the car that I had been looking for. He also was very knowledgable about the specs of the vehicle and with some of the reported issues with the car. He was honest and knowledgable, all the keys to great customer service. More