
Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,169 reviews
Gerald is a compassionate dealer!! Even though he couldn't help us on our most visit.. I will always recommend him. Very diligent and dedicated! couldn't help us on our most visit.. I will always recommend him. Very diligent and dedicated! More
22FEB2014 I e-mailed the dealer on a 2008 Jeep I had 22FEB2014 I e-mailed the dealer on a 2008 Jeep I had seen on line in their used inventory. Mr. Morrison soon replied back with the info I reques 22FEB2014 I e-mailed the dealer on a 2008 Jeep I had seen on line in their used inventory. Mr. Morrison soon replied back with the info I requested and an invite to drop in for a close up look and test drive. So I did a day later. After a few days and phone calls I returned again and we completed the deal. I was most satisfied with the over all experience. Very low key but business like and none of the more common place pushy sell- sell tactics. I would recommend them to a friend/relative etc. More
I gave the rating I gave because Kevin Maple went out of his way to help me n my wife. He was honest and courteous n took care of us in a timely manner. Mr. Maple sit and chatted with me like he knewvme for his way to help me n my wife. He was honest and courteous n took care of us in a timely manner. Mr. Maple sit and chatted with me like he knewvme for 20 years and I will recommend him and the dealership to my friends. Thanks for all the help, very pleased with my visit, and my next vehicle will be purchased at Gastonia Jeep dodge crysler More
Gerald didn't force himself on to us at any point. I don't care for dealing with salesmen. However, Gerald is the opposite of everything that give salespeople a bad name. He was polite but not syrupy. H don't care for dealing with salesmen. However, Gerald is the opposite of everything that give salespeople a bad name. He was polite but not syrupy. He was knowledgable but not a know-it-all. He was very personable. Gerald went out of his way to find the exact car I wanted. I was disappointed when I saw the first offer. Gerald didn't try to bluff out an excuse nor an empty apology. He was patient and allowed me to digest the offer. This included giving me space to leave without a hassle. Because of all of this, I called back the next day. I gave him more information and explained what I needed. Gerald did all he could to make it happen. Brandon was the one that had me sign everything. He was very respectful. There was a point where I got upset because I didn't understand why we didn't go through the creditor I asked for. However, Brandon calmly, respectfully gave me a legitimate reason that did not sound like a lame excuse. He restored my trust in the deal. Gerald built my trust in him as a sale man and Brandon showed me that not all financial agents aren't fast talking tricksters. I will be telling everyone about how well I was treated at Gastonia Chrysler Jeep Dodge. More
We drove by the dealership thinking they would be closed and would just look around the lot. We were not looking to buy anything, just getting ideas for possibly becoming a one-vehicle family. Karl came out and would just look around the lot. We were not looking to buy anything, just getting ideas for possibly becoming a one-vehicle family. Karl came out immediately and greeted us warmly and offered his assistance. A Hummer caught our eye but since it wasn't really what we had talked about I kept walking around the lot. My husband kept going back to it so Karl offered to get the keys just so we could drive it around the lot. We were both hooked and Karl started the paperwork right away. We were trading in two vehicles and the team worked together to figure out the financials on a Saturday night. It was now closing time but Karl and Tony stayed so we could complete the paperwork and take care of everything that evening. It was a positive experience made possible by the care of Karl, Tony, and the entire team who made it very simple and stress free. More
Karl Logan did a good job helping us. Normally I expect to be rushed or salesmen trying to rush me into deciding, but Karl was very attentive and helpful without following me around the whole time. When I to be rushed or salesmen trying to rush me into deciding, but Karl was very attentive and helpful without following me around the whole time. When I could tell he was busy with other customers he steadily checked back with me without leaving me in limbo. Karl and Tony Zorn also did a good job getting my payment lower than originally anticipated and making buying a car pretty swift only taking about 2hrs. I love my new Magnum. Thanks for making it easy cause buying cars can be stressful! More
Gerald went above and beyond to ensure I was properly educated in the many different models of Dodge Ram trucks in order for me to make a proper decision on model. He was patient enough to show me the ba educated in the many different models of Dodge Ram trucks in order for me to make a proper decision on model. He was patient enough to show me the base models I originally came out to see and professional enough to show me additional models for just a few additional dollars. Ended up with the truck of my dreams, color and options above and beyond expected. It was one of the most pleasant sales experiences to date. Extremely happy with my purchase. Tks. More
Best buying experience ever!! These people bent over backwards to meet all my needs. This is my second purchase form this dealership and both times it was great. Ron Lovelace, the general mgr. was great backwards to meet all my needs. This is my second purchase form this dealership and both times it was great. Ron Lovelace, the general mgr. was great. Lee Hyde and his service dept. does a great job making sure they take care of all your needs. Danny Craig and Brad Smith are great salesman. More