Gastonia Chrysler Dodge Jeep RAM

I gave the rating I gave because Kevin Maple went out of his way to help me n my wife. He was honest and courteous n took care of us in a timely manner. Mr. Maple sit and chatted with me like he knewvme for his way to help me n my wife. He was honest and courteous n took care of us in a timely manner. Mr. Maple sit and chatted with me like he knewvme for 20 years and I will recommend him and the dealership to my friends. Thanks for all the help, very pleased with my visit, and my next vehicle will be purchased at Gastonia Jeep dodge crysler More

Karl, Rich and Tony did and excellent job from start to finish. First class sales experience from all three employees. Thank all of you for your hard work. finish. First class sales experience from all three employees. Thank all of you for your hard work. More

Gerald didn't force himself on to us at any point. I don't care for dealing with salesmen. However, Gerald is the opposite of everything that give salespeople a bad name. He was polite but not syrupy. H don't care for dealing with salesmen. However, Gerald is the opposite of everything that give salespeople a bad name. He was polite but not syrupy. He was knowledgable but not a know-it-all. He was very personable. Gerald went out of his way to find the exact car I wanted. I was disappointed when I saw the first offer. Gerald didn't try to bluff out an excuse nor an empty apology. He was patient and allowed me to digest the offer. This included giving me space to leave without a hassle. Because of all of this, I called back the next day. I gave him more information and explained what I needed. Gerald did all he could to make it happen. Brandon was the one that had me sign everything. He was very respectful. There was a point where I got upset because I didn't understand why we didn't go through the creditor I asked for. However, Brandon calmly, respectfully gave me a legitimate reason that did not sound like a lame excuse. He restored my trust in the deal. Gerald built my trust in him as a sale man and Brandon showed me that not all financial agents aren't fast talking tricksters. I will be telling everyone about how well I was treated at Gastonia Chrysler Jeep Dodge. More

We drove by the dealership thinking they would be closed and would just look around the lot. We were not looking to buy anything, just getting ideas for possibly becoming a one-vehicle family. Karl came out and would just look around the lot. We were not looking to buy anything, just getting ideas for possibly becoming a one-vehicle family. Karl came out immediately and greeted us warmly and offered his assistance. A Hummer caught our eye but since it wasn't really what we had talked about I kept walking around the lot. My husband kept going back to it so Karl offered to get the keys just so we could drive it around the lot. We were both hooked and Karl started the paperwork right away. We were trading in two vehicles and the team worked together to figure out the financials on a Saturday night. It was now closing time but Karl and Tony stayed so we could complete the paperwork and take care of everything that evening. It was a positive experience made possible by the care of Karl, Tony, and the entire team who made it very simple and stress free. More

Karl Logan did a good job helping us. Normally I expect to be rushed or salesmen trying to rush me into deciding, but Karl was very attentive and helpful without following me around the whole time. When I to be rushed or salesmen trying to rush me into deciding, but Karl was very attentive and helpful without following me around the whole time. When I could tell he was busy with other customers he steadily checked back with me without leaving me in limbo. Karl and Tony Zorn also did a good job getting my payment lower than originally anticipated and making buying a car pretty swift only taking about 2hrs. I love my new Magnum. Thanks for making it easy cause buying cars can be stressful! More

Gerald went above and beyond to ensure I was properly educated in the many different models of Dodge Ram trucks in order for me to make a proper decision on model. He was patient enough to show me the ba educated in the many different models of Dodge Ram trucks in order for me to make a proper decision on model. He was patient enough to show me the base models I originally came out to see and professional enough to show me additional models for just a few additional dollars. Ended up with the truck of my dreams, color and options above and beyond expected. It was one of the most pleasant sales experiences to date. Extremely happy with my purchase. Tks. More

Best buying experience ever!! These people bent over backwards to meet all my needs. This is my second purchase form this dealership and both times it was great. Ron Lovelace, the general mgr. was great backwards to meet all my needs. This is my second purchase form this dealership and both times it was great. Ron Lovelace, the general mgr. was great. Lee Hyde and his service dept. does a great job making sure they take care of all your needs. Danny Craig and Brad Smith are great salesman. More

I went in there with a 96 Honda which was falling apart. Gerald helped me at first and helped me figure up what I could afford. Phil spend a lot of time with me going back and forth trying to figure out a c Gerald helped me at first and helped me figure up what I could afford. Phil spend a lot of time with me going back and forth trying to figure out a car that I could afford. He kept saying I don't want to see you leave in that old Honda which meant a lot to me because it wasn't a safe car to have my son in. He did everything possible for me to leave in a better car that day. I left in a car that I love and makes me feel a lot better driving it with my son in it. They worked with me on the price to get it down to where I could afford my monthly payment. Tony was very friendly when it came down to doing my finance paper work and made it fast and easy for me since this was my first time buying a car. Overall I am very happy I chose this place to buy my car. Also Pam I think is her name at the front desk who cashed me out made my time there enjoyable also. I had my 1 and a half year old son with me she was very nice to him and he loved her he kept wanting her to play with him and she did as much as she could of course I tried to keep him away I knew she had work to be done. More

I am a repeat customer because it was such a joy to work with Gerald the first time. He makes the new car buying experience not so painful. I am sure I will return again. Thank you with Gerald the first time. He makes the new car buying experience not so painful. I am sure I will return again. Thank you More

Brad was very helpful in helping me get the car i have been wanting since 1971. A Dodge Challenger. He has been very helpful after the sale also. I would ask for Brad Smith if you think about a new or use been wanting since 1971. A Dodge Challenger. He has been very helpful after the sale also. I would ask for Brad Smith if you think about a new or used car. More