Gastonia Chrysler Dodge Jeep RAM

Chris accommodated me on a walk in basis with engine oil service in a very timely manner and with the professional service that keeps me coming back to Gastonia Chrysler Dodge Jeep Ram for all my auto servi service in a very timely manner and with the professional service that keeps me coming back to Gastonia Chrysler Dodge Jeep Ram for all my auto service needs! More

Great Sales Experience I don't usually write reviews but I was so impressed with Gerald's knowledge and the assistance he provided to show me the features on my new Ram truc I don't usually write reviews but I was so impressed with Gerald's knowledge and the assistance he provided to show me the features on my new Ram truck, that I wanted to give Gerald a good review here. If anybody is looking for a sales agent that is thoroughly experienced and knowledgeable about the product being sold, then I highly recommend visiting Gerald. I felt that Gerald was honest with me and gave me good opinions and helped me make the choice of which vehicle was right for me. More

Awesome Experience This was the BEST experience we have ever had test driving and selecting a vehicle. The sales person was very knowledgeable and gave us all the info w This was the BEST experience we have ever had test driving and selecting a vehicle. The sales person was very knowledgeable and gave us all the info we needed to make a truly informed decision. Even though we told the sales person upfront that we would not be making a purchase until the following month, he took a great deal of time with us letting us drive the vehicles we were interested in and sharing with us the benefits of each vehicle and how they compared overall. He also advised us of the many special "perks" that this dealership offers new car buyers as opposed to most dealerships. We also met one of the sales managers and he was equally professional and informative and did not pressure us in any way. So far, we are very impressed with the sales staff, the dealership, and most importantly THE 2014 DODGE CHALLENGER RT! More

My husband and I needed a vehicle that could accommodate five to six passengers comfortably, which was not the case with my Ford Escape. Having previously purchased three great vehicles from Gerald Morrison five to six passengers comfortably, which was not the case with my Ford Escape. Having previously purchased three great vehicles from Gerald Morrison in the past (the current small SUV being one of my "Ford fan" husband's bright ideas), two of which we still own and drive regularly ( a 2006 Jeep Wrangler and a 2001 PT cruiser), I refused to consider purchasing a new vehicle from anyone but Gerald, whom I respect for his thorough knowledge of his products and whom I trust unconditionally to be absolutely honest and truthful in all aspects of his professional dealings with my family. In addition, Gerald Morrison is an extremely courteous and genuinely likeable gentleman who treats all his customers like members of his own family, listening to what they want and making them feel extra special so that they know the meaning of "personalized service". He is one in a million and the reason we keep coming back to purchase vehicles. I will continue to buy vehicles at whatever dealership Gerald Morrison chooses to be employed; he is that good. Gerald listened to our "wish list", and knowing our taste and specifics from his past experience with us, he was able to locate the perfect Dodge Caravan to meet our needs. The van is gorgeous, beautifully equipped, and has everything on our wish list and more. After Gerald had accomplished his mission, we then met with Tony Zorn to complete the financial portion of the transaction. That was our first meeting with Tony, and we found him to be a totally charming, extremely helpful young man who exhibited none of the usual arrogance, pushy borderline rudeness, condescending attitude, and overall vulgar behavior one expects from automotive "finance men". If fact, Tony was exceptionally nice, and he worked diligently to give me exactly what I wanted regarding payments. Thank you, Tony, you lovely man! Do I give this dealership the highest marks? Absolutely! Would I tell my family and friends to buy their vehicles there? They already do! (Ask Gerald) More

Gerald Morrison at Gastonia Chrysler is one of the nicest guys you ever want to meet. His knowledge is excellent. No pressure. I will not deal with anyone else. guys you ever want to meet. His knowledge is excellent. No pressure. I will not deal with anyone else. More

I think the overall experience was great and they really worked with me and was polite. The time was very good and got me out of their soon as possible. They really make sure you understand how the car work worked with me and was polite. The time was very good and got me out of their soon as possible. They really make sure you understand how the car works before you leave and make sure you are satisfied. I am very satisfied and would recommend everybody to buy a car from this great dealership! More

Our son/sailor needed a car and needed it yesterday. We went here because my husband and myself have bought 2 other times from this dealership. Jeremiah came out to us, friendly, helpful, and immediately s went here because my husband and myself have bought 2 other times from this dealership. Jeremiah came out to us, friendly, helpful, and immediately showed our son the car that he was interested in. We felt NO pressure from him, Rich Welle, or Tony Zorn. Jeremiah, knew our son's situation with him being in the military, and worked quickly to find the car that our son wanted. In all the years that we have bought cars from other dealerships, I can honestly say that this was the quickest ever in buying a new car. Jeremiah, stayed with us throughout the entire process, even putting the new license plate on, and waved us on as we left. I would highly recommend this dealership to anyone that is in the market for a new/used vehicle. Thank you all! Oh, Jeremiah, if your reading this, you forgot my balloon! LOL ;-) More

The sales experience was great. Dealing with Kelvin, and the sales manager was a pleasure. They worked hard on getting a deal done. The problem is with the finance person, Tony Zorn. He tried to add 3 more the sales manager was a pleasure. They worked hard on getting a deal done. The problem is with the finance person, Tony Zorn. He tried to add 3 more months on top of my 72 month deal. I obviously was not game for that, so in the end it was removed. But it should not have gone that far. He is the typical sleazy used car salesman trying to get more money from the client. I feel that I probably over paid for the vehicle that I chose, but in the end I am still happy with it. Another thing is the vehicle has problems which were not disclosed to me from the beginning and will not be fixed without me paying for it, so I am not so happy about that. Also the sleazy Tony Zorn sold me an extended warranty that is pretty crappy. Although that's on me for being a sucker. I would recommend this dealership if it wasn't for the finance person. I can't stand someone who tries to swindle and xxxx me. Also I think the prices are above blue book value so be more aware of what you are buying and do more comparison shopping. Those were my mistakes. Hope you can learn from them. More

I have had plenty of bad experiences when it comes to going to a dealership but Nate Burden was wonderful. He helped me and my husband so much in making the best decision that would fit us and he was ve going to a dealership but Nate Burden was wonderful. He helped me and my husband so much in making the best decision that would fit us and he was very patient with our many questions. He never made me feel like I was a burden because he was extremely busy and I could see why. He was wonderful. He didn't have to sit with us while we waited for them to process our paperwork but he did and it helped. He shared with us where to eat and the places around town to make it easier for us since we traveled all the way from Wilkes County (1hour and a half ride). But I would do it again next year when it is my turn to upgrade. I will definilty come back to get his assistance. Thanks Nate(Waffle Fries) for going above and beyond in regards to customer's services. More

Kelvin Maple was a wonderful and warm salesman. I would recommend anyone that's looking to purchase a new or used vehicle to contact this store. Great on point Service recommend anyone that's looking to purchase a new or used vehicle to contact this store. Great on point Service More