Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,166 reviews
Jeep Wrangler Hunt My fiance and I just relocated from California to North Carolina and during the relocation I had sold my previous vehicle and have been researching Je My fiance and I just relocated from California to North Carolina and during the relocation I had sold my previous vehicle and have been researching Jeep Wranglers. What I came to find was that the SUV's are high in demand and it almost cost the same to buy a good used vehicle as it does a new Jeep. After spending countless hours online I decided to start reaching out to dealers. I ended up at another dealership during the initial search and was treated like my business wasn't appreciated. This was not the case at Gastonia, I had been in contacted via text with Dave and he was doing everything in his power to find a Jeep wrangler that fit my criteria. He wasn't pushy and seemed to be looking out for my best interest, so I decided to pay the dealership a visit. Upon arrival Karl was initially helping us and actually was busy with another customer so had another salesman named Nate speak to us. Everyone was nice helpful and realistic in their approach. I didn't get pressured and was so nervous to buy a new car that I stated " I need a piece of cake". After going over options and fiances Nate disappeared and came back with 2 pieces of cake (not that that is the reason that made me buy the car but it was funny and the cake was delicious). Brandon helped us with the fiances and sign the paperwork and the process with him was quick easy and he explained everything so I could understand. My experience was top notch with Gastonia Chrysler/Dodge/Jeep/Ram and I would recommend taking the same steps I did so you can experience great service. More
Thank you to Gerald Morrison! We have purchased 7 or 8 vehicles from Gerald Morrison over the years and he is the reason we keep coming back. He always provides such a pleasant buy We have purchased 7 or 8 vehicles from Gerald Morrison over the years and he is the reason we keep coming back. He always provides such a pleasant buying experience. He is so knowledgeable and personable and will go the extra mile for his customers. That kind of customer service is hard to find these days. This dealership is top notch! More
The professionals: Salesman and Finance Director After a day of searching other dealers for a mid-size luxury vehicle, finally, the car we wanted was setting in this dealers show room.. Thanks to After a day of searching other dealers for a mid-size luxury vehicle, finally, the car we wanted was setting in this dealers show room.. Thanks to Karl Logan's courtesy, knowledge, and salesmanship. No pressure to buy. Every question was answered via "show and tell." The quality and specs of the Chrysler 200 C sold itself. We purchased the next day as happy customers. Tony Zorn was confident in finalizing the sale and made us feel welcomed and appreciated. Both guys were polite, patient and positive. Great!. Made our day. More
Best car buying experience ever!!! I stopped in this dealership to look at the new Dodge Ram. I was immediately greeted by Nate who absolutely wonderful. He showed me truck after truck I stopped in this dealership to look at the new Dodge Ram. I was immediately greeted by Nate who absolutely wonderful. He showed me truck after truck and let me say this; he ran, not walked or strolled, into the dealership to swap out key after key and was just as eager to show me a few jeep cherokees after I decided the Ram truck was to high off the ground for me to get into comfortably with my disability. I was not pressured which I liked a lot, every question I asked he answered, and his knowledge of the vehicle was impressive. while Nate was working up the deal with the finance manager, I sat waiting and that is where I met Kelly another sales rep who is just as wonderful as Nate. She talked me out of leaving twice. She was very friendly, informative, entertaining and just a great sales-woman. After a few negotiations Nathan, the finance mgr and I settled on a deal. I purchased the 2014 Jeep Cherokee a wonderful new car for me. Nate gave me a tour of the service dept and even rustled me up a pink sun visor I seen while touring the parts dept. This has been the best car buying experience ever. Thanks to Kelly and Nate for making me feel important and valued. Shoot I cant wait to go back for an oil change just to say hi to both of them. More
Great dealing with Jeremiah and Tony kind of knew what I was looking for I stopped on a Sunday but only had a few mins to look in windows. I talked to Jeremiah told him what I was wantin kind of knew what I was looking for I stopped on a Sunday but only had a few mins to look in windows. I talked to Jeremiah told him what I was wanting and what I did not want said I would be back later in week, and asked him to email me what he found for me. I talked to him on Monday (I called him) I did not feel any pressure at all. I went in to look at car he found for me he spent a lot of time with me on going over everything. They looked at my car for trade gave me numbers (a very fair price) I did do some research ahead of time. Got me in to talk to Tony for the finance we went over everything and signed paperwork and was done. I was there less the 3 hours and a lot of that time was me looking and learning the features on my vehicle before I said I wanted it. I would recommend this dealership to my family and friends if anyone was looking to buy a car or truck. More
Great Experience I just recently purchased a 2014 Jeep Compass from Gastonia Chrysler, Dodge, Jeep, & Ram. From my first inquiry into the car I was interested in buyi I just recently purchased a 2014 Jeep Compass from Gastonia Chrysler, Dodge, Jeep, & Ram. From my first inquiry into the car I was interested in buying until the moment I left the lot with my new car, my experience with the dealership was terrific. Gerald Morrison contacted me almost immediately after I completed an online inquiry about the Compass. He actually met with my wife and I later that day, which happened to be one of days off. He showed me several different Compasses and spoke in great detail about each car's features. He eventually would introduce me to Ron Lovelace, the dealership's General Manager. Ron was very courteous and we had a quality conversation about the car I was interested in purchasing. Neither he nor Gerald put any pressure on me to purchase the car. Two days later, I decided to go back to the dealership with the mindset of purchasing the Compass that I wanted at the right price. Long story short, I was able to leave the lot with a reasonably priced quality new car and a very enjoyable car buying experience. I would definitely recommend this dealership to a potential car buyer. More
Great Experience When I came to this dealership I was just going to look but Gerald was so nice and made me feel comfortable I bought today. I was not hassled or pushe When I came to this dealership I was just going to look but Gerald was so nice and made me feel comfortable I bought today. I was not hassled or pushed toward anything I didn't want. He listened to me and found a car for me from another dealership that was exactly what I wanted as far as model, color, make and value. I am so happy with this experience. I would definitely recommend them to friends and family. Especially Gerald. He made the experience feel like it was just for me and I appreciated it. More
trading car experience Main thing - Karl was not pushy! He showed me several cars but I was still undecided. He told me to price other dealerships against what I was looking Main thing - Karl was not pushy! He showed me several cars but I was still undecided. He told me to price other dealerships against what I was looking at and he said several time "I need to be happy with my purchase". Before we were getting to leave saw another car and Karl asked if I wanted to test drive? He was very informative and again not pushy. Even the finance piece wasn't bad either (I was dreading that as well). What I have experienced in the past was "dread" of talking to the salesperson that they would push me into a car that I really didn't love after I left. This was not the case with Karl, complete experience was great! I love my new car and would recommend others to buy from Gastonia Chrysler Jeep More
Gerald Morrison is the best sales person I have ever met. I began courting this dealer in January of 2014 when I was looking for a new truck to replace my existing one. I drove, and looked and drove and look I began courting this dealer in January of 2014 when I was looking for a new truck to replace my existing one. I drove, and looked and drove and looked and Gerald was very patient throughout the process. There were no high-pressure sales tactics, and he was very concerned with me getting exactly what I wanted. When I decided on the truck that I wanted, Gerald spent several weeks looking for the correct vehicle. When he could not find one, we wound up ordering one from the factory. Gerald did a great job of getting me a good deal on the vehicle, and the pricing was inline with the online price verification sites, without having to haggle. Gerald tracked my order every step of the way, and provided me with weekly updates until it arrived. I was so impressed with the quality of the sales team and the engagement of the dealership, that we decided to buy a second vehicle on the same day that mine arrived. I would highly recommend this dealership, and especially Gerald Morrison, if purchasing a new vehicle is in your future! More
Gerald is awesome! Gerald is an awesome guy. He was not pushy at all. He let us take our time looking at it and answering any questions we had. He sold my husband a tr Gerald is an awesome guy. He was not pushy at all. He let us take our time looking at it and answering any questions we had. He sold my husband a truck and he knew the things he would like to know about (the specs, engine stuff, other technical jargon). And then he told me about a van and told me about the stuff I would care about (heated seats, automated doors, auto start, folding seats, etc,). He really knows everything about the cars and is willing to go above and beyond to help us out however we need it. I really appreciated that. Awesome job Gerald. It is probably the best car buying experience I have ever had...no, not probably, it was the best. Thanks again! More