Gastonia Chrysler Dodge Jeep RAM

Great Experience I have purchased 2 Jeeps from Gastonia Jeep. They make the process very easy and Austin was very helpful in my purchase. He was very easy to work with I have purchased 2 Jeeps from Gastonia Jeep. They make the process very easy and Austin was very helpful in my purchase. He was very easy to work with and worked with me to get the deal done. More

Great service I appreciated the assistance I received in selecting a new car. It was the only dealership I visited where the salesman actually knew about all the fe I appreciated the assistance I received in selecting a new car. It was the only dealership I visited where the salesman actually knew about all the features each car had. The transaction was smooth and easy! More

Buyer Beware DO NOT BUY from this dealership I got my first jeep from Gastonia dodge a couple years ago. The finance officer tried to add several months to my loan after all the discussions of fi I got my first jeep from Gastonia dodge a couple years ago. The finance officer tried to add several months to my loan after all the discussions of finance were already agreed on. Good thing I know how to read! Then the Jeep wrangler they sold me (which was used) was missing a tpms sensor, spider gears in rear differential were chewed up, center window control only worked part of the time, evap system was bad, and the roof leaked. Took it to service a couple of times a they pretended to fix these things, but never did, just band aids. One time they broke the handle off my drivers door and another time didn't even put the door back together correctly, which ended up scraping my arm getting in. Another time they left their handheld gadget in my jeep and I had to drive all the way back to give it to them. I finally had it with the lemon Gastonia jeep sold me so I decided to trade it in. I went to Lake Noman Jeep and the experience was simply amazing. Their service department has been nothing but awesome. Treated respectfully every time I go there. The service is top notch. I like them so much I drive from Dallas to Lake Norman for service. It was years since I had been to Gastonia jeep and I was in a pinch and didn't want to drive to Lake Norman jeep, so I decided to give them another chance for an oil change. It's only an oil change right? Well what a huge mistake that was. When I arrived I was not greeted. Stood by the front door waiting for someone to call me up but no one did (there was no one else in line) So I took that as a que to get the xxxx out of there. But I look back and my jeep had like three cars behind it. When I was getting ready to walk out they finally waved me over. I told them I was part of the Jeep wave program and I wanted full synthec oil like Lake Norman was putting in it. The service rep told me "you get what you get" . Honestly at this point I was speechless, but figured screw it at this point. It took them 3 hours!!! You have got to be kidding me, 3 hours for an oil change. Didn't even thank me for my business. The funniest part of this is the Lake Norman owner apparently owns the Gastonia jeep as well. How in the xxxx do you have a stellar business in Lake Norman and turn around and have scrubs/criminals in Gastonia? Conclusion: Do not buy from Gastonia Jeep, and NEVER EVER use their service department. More

Great purchase experience. Daniel Thombs took care of everything, making the vehicle purchase easy. He has a great attitude and is very professional while being personable. Wou Daniel Thombs took care of everything, making the vehicle purchase easy. He has a great attitude and is very professional while being personable. Would definitely purchase through him again. More

hassel free Although my husband had made plans to see another sales rep, he was unavailable at the time he arrived and Mark was very helpful and assisted in all a Although my husband had made plans to see another sales rep, he was unavailable at the time he arrived and Mark was very helpful and assisted in all aspects of the purchase. He made the process quick, seamless and wasn't over bearing. He listened and didn't seem annoyed when I didn't like the color that my husband had picked out and opted for a different color (only to start the paperwork all over again). This was our 2nd purchase from Gastonia Dodge and I highly recommend their staff from sales, finance and service. All are top quality. More

Professional and courteous Tim was very patient in explaining the more technical aspects of my financing. He never made me feel uncomfortable and was so very polite and helpful. Tim was very patient in explaining the more technical aspects of my financing. He never made me feel uncomfortable and was so very polite and helpful. Brad was very helpful and thorough to make sure I got the vehicle I needed and could afford. It was a very pleasant buying experience from the start to finish. I would not hesitate to recommend this dealership to anyone. I love my new van. More

Knowledge and patience Second time in a year my wife and i have worked with Jimmy. Very patience with us and very helpful with our questions . One complaint was music too lo Second time in a year my wife and i have worked with Jimmy. Very patience with us and very helpful with our questions . One complaint was music too loud More

would buy from, this dealership again Great car buying experience, was provide with the information that I needed to make an informed decision on my vehicle purchase. I will buy future veh Great car buying experience, was provide with the information that I needed to make an informed decision on my vehicle purchase. I will buy future vehicles from this dealership. More

Wonderful Experience We had a fantastic experience buying our Jeep with the help of Michael Todd. He was extremely helpful and very knowledgeable about the car. We woul We had a fantastic experience buying our Jeep with the help of Michael Todd. He was extremely helpful and very knowledgeable about the car. We would recommend asking for Michael if you are planning to buy a new Jeep. More

Gerald Morrison - 'YOU DA MAN!!' Our third truck purchase from Gerald Morrison at Gastonia CDJR. Our 2018 RAM 3500 Longhorn was special ordered and Gerald tracked it from when the VI Our third truck purchase from Gerald Morrison at Gastonia CDJR. Our 2018 RAM 3500 Longhorn was special ordered and Gerald tracked it from when the VIN was assigned at the plant, until its last leg of the trip up from Atlanta. I enjoyed the weekly updates from Gerald, he is so personable. Furthermore, at time of delivery Gerald worked with us to get a discounted price that surpassed our expectations. Thank you Gerald and the staff at Gastonia CDJR! More