Gastonia Chrysler Dodge Jeep RAM

Daniel Tombs Awesome experience. Made us laugh. I am an aggressive car buyer but he made it fun and less stressful. Ask for Daniel. Anyone else is second best. Awesome experience. Made us laugh. I am an aggressive car buyer but he made it fun and less stressful. Ask for Daniel. Anyone else is second best. More

No worries Danny Craig has sold us four vehicles from this dealership and I'm sure he'll sell us many more. He thinks of everything for you so, No worries ! Grea Danny Craig has sold us four vehicles from this dealership and I'm sure he'll sell us many more. He thinks of everything for you so, No worries ! Great guy. All of the staff bend over backwards to help you no matter if you are buying, leasing or there for service. More

Above and Beyond Mike Gome's went all the way to help me out with my busy schedule. He knows his vehicles. He is a down to earth salesman. After the purchase he sti Mike Gome's went all the way to help me out with my busy schedule. He knows his vehicles. He is a down to earth salesman. After the purchase he still took the time to go over the hi tech dash and nav system with me Mike even set up the hands free operation for the phone. No pressure sales either. I told Mike before I left he was the Best sales person I've ever bought from and I meant it. I usally hate the dealership by the time I'm done. Gastonia Chrysler Dodge has my business any from now on. Thanks Mickey More

Easiest Purchase Process Ever! Mike Gomes was my sales rep and he was awesome! He listened to my needs and wants and delivered! We are very pleased with our 2014 Ford Escape we bo Mike Gomes was my sales rep and he was awesome! He listened to my needs and wants and delivered! We are very pleased with our 2014 Ford Escape we bought from him. James McElroy was awesome as well. James finalized the paperwork for us and got us in and out quickly! Very pleased with the vehicle and the customer service we received at the Dodge Chrysler Jeep location in Gastonia N.C. They exceeded our expectations! More

Good Start/Poor Follow-Thru Dodge Ram 1500 purchased February 3, 2018. Jordan Snipes was very helpful and clearly engaged with me to get me in a truck. However, once we agreed Dodge Ram 1500 purchased February 3, 2018. Jordan Snipes was very helpful and clearly engaged with me to get me in a truck. However, once we agreed on a price, getting out of the dealership with my new truck took over three hours. 1 1/2 hours was for the time it took for cleaning the truck. There are a few issues I would like to put on the record so it is not just a verbal conversation. 1. There are two holes in the top rail of the bed: These holes were noted and Jordan agreed to have them repaired. However, it has been two weeks and there has been no communication as to when this work will be completed. 2. Missing the second key: Jordan agreed to get me the second key, however, no communication after two weeks. 3. Front problem: After driving the truck for two days, I noticed that the front is shaking when I travel at 70 MPH and it’s not slight...it is pretty bad. I called Jordan and let him know about the "unsafe problem". He said they would look at it when they fix the bed. No date set. 4. Speaker problem: I also let Jordan know that something is very wrong with the sound system. All the doors vibrate when the volume is turned up half way and the base is turned up halfway. 5. GPS: Simple question: Why would a dealership sell a truck dated 2017 with a map system dated 2014? The map in my new 2017 truck does not have the 485 loop completed and for a small fee of $145.00 I can get an update. This should be part of a 2017 model, not an upgrade that I should have to pay for after spending over $36,000.00 on a “new” truck. 6. Not so new truck: I understand that trucks are going to have some miles on them just because. However, the 1200 miles on this truck seems like they were hard used miles. ie: two holes in the bed, front-end troubles, damaged sound system. Additionally, looking at the GPS history it seems like someone ran this truck back and forth to Myrtle Beach and their house. The last thing is the extended warranty process. Why is it that after all these years a customer still has to sit and have the same shell game played? We are always asked to spend thousands of dollars after we just spent tens of thousands of dollars, to only have the same old games played. For example, I was offered a +/- $2,500 warranty and oil changes for free. When I said "no" we moved on to the paperwork but then in about five minutes, he comes back with another offer at 1/2 price. Why? At this point, I will not get it just because I had to sit thru the game. Please understand that at any time moving forward all this can be made right and a satisfied customer can be gained but I am at this point upset by the poor quality of this truck. Again, 1200 miles of normal usage should not cause this truck to have the problems it does and I was certainly not expecting this type of quality as I have had several Rams in the past. I feel that these items should be corrected as soon as possible so that I can enjoy having a new truck and not be upset by the issues. More

Helped me find my Unicorn Jeep!!! I have been searching for the "perfect vehicle" for the past 8 to 9 months. My wife jokingly started referring to it as a "Unicorn", because it was pr I have been searching for the "perfect vehicle" for the past 8 to 9 months. My wife jokingly started referring to it as a "Unicorn", because it was proving to be impossible to find. The right options, the right price, the right color, etc. I've been religiously searching online inventories at local dealerships to no avail until... I found the Unicorn Jeep at Gastonia Dodge/Chrysler /Jeep Ram. I emailed Austin about it and received an immediate response. He held it for me for 3 days so that I could find the time to come look at it. He was professional, courteous, and pleasant through the whole experience, as was every one involved with the sale of the vehicle. Anyone looking for a new or used car/truck/suv should definitely consider the same route I took! More

Great Experience I worked with Jeremiah on a vehicle that I was looking for. I inquired on an internet search and he contacted me the next morning to see if I received I worked with Jeremiah on a vehicle that I was looking for. I inquired on an internet search and he contacted me the next morning to see if I received what I needed. That same day, I went to the dealership with my vehicle to look at a new Jeep Grand Cherokee. The process was painless and the staff there very accommodating. After test driving the vehicle, Jeremiah had my vehicle appraised. The numbers were not where I wanted to be, so I shared with him where I needed to be. Within minutes, he and his Floor Manager came over to me and shook my hand for a deal. I highly recommend Jeremiah and Gastonia CDJR. More

Easy experience Buying a car is usually a experience that I think most people do not relish. Jeremiah and the rest will of the staff made it a quick and painless jour Buying a car is usually a experience that I think most people do not relish. Jeremiah and the rest will of the staff made it a quick and painless journey. I would definitely be a return customer More

Easiest vehicle purchase ever made!!!!!!!! First of all Carlos was the best salesperson I have ever worked with, then I met Dan a sales manager and the experience continued to be the best I hav First of all Carlos was the best salesperson I have ever worked with, then I met Dan a sales manager and the experience continued to be the best I have ever had. At pickup time my vehicle was ready and the paper work time was very minimal. Would say this was the greatest group of people I have dealt with in my 44 years of age. Thank you Carlos and Dan. More

Quick, friendly service Austin was very helpful from start to finish. He followed up on my inquiry immediately and was prepared to show me the car I was interested in immedia Austin was very helpful from start to finish. He followed up on my inquiry immediately and was prepared to show me the car I was interested in immediately. The process was quick and everyone at the dealership was friendly and accommodating. Overall, it was a great experience and I love my new vehicle. More