Gastonia Chrysler Dodge Jeep RAM

They take great care of my Jeep and the staff is very knowledgeable and super friendly. knowledgeable and super friendly. More

This review is for anyone who wants to do business with this dealership. We have been looking to purchase a Jeep Renegade. We found one on their website which we liked for 27995.00. I requested pricing on this dealership. We have been looking to purchase a Jeep Renegade. We found one on their website which we liked for 27995.00. I requested pricing on the vehicle at which time we were contacted. During this time frame we found another one with the same pkg a little cheaper 25,000.00. Both of these vehicles are out of state, and we are willing to travel to purchase one. The dealership said they could beat the 25k and wanted to know when we could pick it up. I told them that we wanted to see the numbers before we traveled to pick it up. They said that they would get some numbers and let me know. I received a text asking if we are going to trade-in our other Jeep and asking if our zip code was correct. I responded back with the information 1:56pm. I received a text from another number at 2:42pm stating that they were working a few deals with some local customers, and they would contact me on Monday. At that time, I came to the conclusion that they were wasting my time and told them never mind. Throughout my military career I have purchased vehicles in multiple states, and I can honestly say no other dealership has ever pulled this stunt in the past. More

Purchased a damaged vehicle. Took longer than told to make repairs. Three months later and still waiting. Hardest thing is for the sales manager to return your call. Took longer than told to make repairs. Three months later and still waiting. Hardest thing is for the sales manager to return your call. More

I want to recognize Jimmy the service manager. There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery b There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery but he did ensure the issue was fixed. From Day 1 of him finding out about it, he was compassionate, honest and handled the situation not only with care but with a sense of urgency. Thank you much for making both my husband and I feel important and as a valued customer. Also a special Thanks to Josh as well. He was the first one in the line of fire but he was patient and understanding and helpful to point me in the right direction of who could and would resolve this problem. Lastly Debbie thank you! you were very pleasant to work with. Sincere Thanks! Kimberly Woodward More

Josh was very professional. Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! More

Excellent customer service! Annabell was a joy to work with and was very helpful. I couldn't be more pleased with the visit. Annabell was a joy to work with and was very helpful. I couldn't be more pleased with the visit. More

Excellent customer service! Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) More

Great customer service and great communication from all team members that help with my Jeep wrangler issues. Thanks guys. team members that help with my Jeep wrangler issues. Thanks guys. More

Exceptional service from start to finish! The team at Gastonia Chrysler Dodge Jeep Ram made my car shopping experience an absolute pleasure. They were knowledgeable, patient, and genuinely ca The team at Gastonia Chrysler Dodge Jeep Ram made my car shopping experience an absolute pleasure. They were knowledgeable, patient, and genuinely cared about finding the perfect vehicle for me. From the moment I walked in, I felt welcomed and valued as a customer. The entire process was smooth and hassle-free. I highly recommend Gastonia Chrysler Dodge Jeep Ram to anyone in search of their next vehicle. Five stars all the way! More