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Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
4,166 Reviews
Gastonia Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,166 reviews
November 09, 2024
Purchased a damaged vehicle. Took longer than told to make repairs. Three months later and still waiting. Hardest thing is for the sales manager to return your call. Took longer than told to make repairs. Three months later and still waiting. Hardest thing is for the sales manager to return your call. More
by mtbears1
October 17, 2024
I want to recognize Jimmy the service manager. There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery b There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery but he did ensure the issue was fixed. From Day 1 of him finding out about it, he was compassionate, honest and handled the situation not only with care but with a sense of urgency. Thank you much for making both my husband and I feel important and as a valued customer. Also a special Thanks to Josh as well. He was the first one in the line of fire but he was patient and understanding and helpful to point me in the right direction of who could and would resolve this problem. Lastly Debbie thank you! you were very pleasant to work with. Sincere Thanks! Kimberly Woodward More
by Kimberly Woodward
May 03, 2024
Josh was very professional. Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! More
by Jason
May 01, 2024
Thanks for all the support. Brian, Mariana and Carl were great!! Service and parts were awesome also keep up the good work Brian, Mariana and Carl were great!! Service and parts were awesome also keep up the good work More
by jschulties
April 30, 2024
Excellent customer service! Annabell was a joy to work with and was very helpful. I couldn't be more pleased with the visit. Annabell was a joy to work with and was very helpful. I couldn't be more pleased with the visit. More
by marcbacon
Employees Worked With
April 30, 2024
Exceptional service from start to finish! The team at Gastonia Chrysler Dodge Jeep Ram made my car shopping experience an absolute pleasure. They were knowledgeable, patient, and genuinely ca The team at Gastonia Chrysler Dodge Jeep Ram made my car shopping experience an absolute pleasure. They were knowledgeable, patient, and genuinely cared about finding the perfect vehicle for me. From the moment I walked in, I felt welcomed and valued as a customer. The entire process was smooth and hassle-free. I highly recommend Gastonia Chrysler Dodge Jeep Ram to anyone in search of their next vehicle. Five stars all the way! More
by Gus Baker
April 30, 2024
Excellent customer service! Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) More
by Lina Baker
April 30, 2024
Great customer service and great communication from all team members that help with my Jeep wrangler issues. Thanks guys. team members that help with my Jeep wrangler issues. Thanks guys. More
by Noopy47
April 29, 2024
Friendly staff. They hooked me up with a Challenger Hellcat on the cheap. Ask for Tony They hooked me up with a Challenger Hellcat on the cheap. Ask for Tony More
by Bearclaw_Hammerfist
April 29, 2024
The new management has drastically improved the dealership. Everyone is extremely helpful and knowledgeable. Highly recommend! dealership. Everyone is extremely helpful and knowledgeable. Highly recommend! More
by Customer27
Employees Worked With
