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Gastonia Chevrolet Cadillac Buick GMC

Lowell, NC

4.8
231 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
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831 South Main Street

Lowell, NC

28098

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Showing 231 reviews

August 06, 2016

New Colorado truck Went into dealership with no expectations of driving away in a new truck. However Matt Surbeck and Bill Starke very quickly went to work showing me t More

by TODD225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Stowe, Matthew Surbeck, Robert Jacobs, Bill Starke
Aug 09, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the feedback, Todd. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. I will be sure to pass along your praises to Matt and Bill. If you ever need anything in the future, please don't hesitate to let us know. Take care! McKenney Chevrolet Buick GMC Cadillac Team

June 28, 2016

Potential Buyers Read, Read I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person an More

by JameyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shebly Wilson-Grindstaff
June 01, 2016

Courteous, and Friendly Service What can I say - I received the best, courteous and friendly service from your service team. I also appreciate the e-mail I received so quickly sayin More

by Bill753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clif Calvert, David Horne
Jun 02, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for writing about your visit with us! We are happy to hear that our team were able to provide you with the best, courteous, and friendly customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Warm regards, McKenney Chevrolet Buick GMC Cadillac Team

May 25, 2016

David Duncan is the Corvette expert. I drive past 2 Chevrolet dealers for service on my 2015 Corvette. David Duncan at McKenney is the only person I trust to work on my car! More

by wilross3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duncan
May 27, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hey Vette! Thank you for this great review! David is truly an exceptional employee and we appreciate him for consistently giving you a great experience! Thank you for your loyalty and be sure to like us on Facebook to get all the good deals! Best regards, McKenney Chevrolet Buick GMC Cadillac Team

May 20, 2016

New Car Purchase with McKenney As always, I was given a fair price on my new 2016 XTS Platinum Cadillac & great service with attention to meet my needs & desires. I appreciate the p More

by jslowery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Holmes, Ray McKenney, Matthew Surbeck, Harold Varner
May 22, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for writing about your visit with us and congratulations on your new 2016 XTS Platinum Cadillac! We're excited to hear that Tim took care of you! He is a great asset and we appreciate all he does. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Best regards, McKenney Chevrolet Buick GMC Cadillac Team

March 05, 2016

Easiest Process Ever Randy Wood was our sales person. We went just to see numbers to trade in our SUV and the process was so easy and painless that we left that night with More

by Noemi&Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Woods
Mar 08, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Noemi and Allen, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and we're glad that Randy was able to show you that. Enjoy your vehicle! Don't hesitate to reach out if you have any further questions or needs. Matt Surbeck / 704.823.1040 / msurbeck@mckenneychevrolet.com

February 29, 2016

My experience with Mc Kenny Chevrolet was Great. Seth was my salesperson,he is very friendly and listened to all my concerns.I am happy with my purchase and the cars is Great !!!. More

by bonnie917
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Shakelford
Mar 08, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Bonnie, we appreciate you taking time to leave us a great review! We are pleased to hear Seth did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Matt Surbeck / 704.823.1040 / msurbeck@mckenneychevrolet.com

September 21, 2015

The staff are nice, but the service is terrible The service writers are friendly and very polite/professional but the service work done by technicians is terrible. If you have work done here...trust More

by disappointed customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clif Calvert
June 01, 2015

GREAT BUYING EXPERIENCE!!! Just purchased a new Chevrolet Colorado. This is my third vehicle I've purchased from McKinney since 2000. All my buying experiences have been positiv More

by Bill Piercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Speas
March 16, 2015

Consistantly great quality work. Service work is top notch. Sales are friendly but not pushy. Very helpful in finding the options you want on a car. Prices are fair and competitive. More

by mwraydixon
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : girl Ballard in parts., Clif Calvert, Jon Speas
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