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Gastonia Chevrolet Cadillac Buick GMC

Lowell, NC

4.8
231 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
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831 South Main Street

Lowell, NC

28098

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Showing 231 reviews

February 23, 2017

Great service Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fairly More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Horne
Feb 24, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Elaine and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Kind regards, McKenney Chevrolet Buick GMC Cadillac Team

January 31, 2017

Service McKenney Chevrolet is a great place to do business. Ryan Ghantt has always taken great care of me and my family. Highly recommend this dealership for More

by Bmorgan
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 31, 2017

Great Service Always great service with McKinney's service department. Ryan Gant and Cliff Calvert always make you feel like family and go out of their to make sur More

by gmerck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thanks for the review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 31, 2017

Great Service Mr. Ryan Ghantt and Mr. Clif Calvert have always taken very good care of me and my vehicles, could not ask for better service and dealership. More

by C Merck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi C Merck and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 31, 2017

No One Better I've been coming to McKenny's for years. I only ask for: Service Advisor (Ryan Ghantt) and Service Technician (Mike Hagan). These two gentlemen hav More

by DAVID ALEXANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert, Mike Hagan
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi David and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 18, 2017

Service Dept. We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obv More

by McKenney Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from McKenney Chevrolet Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! All the best, McKenney Chevrolet Buick GMC Cadillac Team

January 18, 2017

Corvette Service David Horne was helpful, pleasant, and professional. David Duncan also came out to speak to me about the Corvette. Both most appreciated. Seemed to More

by Greydon Cruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Horne, David Duncan
Feb 01, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hello Greydon and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, McKenney Chevrolet Buick GMC Cadillac Team

November 22, 2016

Sales and service department I have bought my last 4 vehicles at McKenney Chevrolet. My husband has bought his last 3 there. I have always had my cars serviced there. I have alway More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert
Nov 23, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Leigh, thank you so much for the great review. All of the employees appreciate your loyalty to McKenney Chevrolet Buick GMC Cadillac. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, McKenney Chevrolet Buick GMC Cadillac Team

October 14, 2016

Good Service I recently had to take my car in for repairs and received excellent, friendly, helpful, and courteous service. The whole service team is excellent. More

by Bill753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Brooks
Oct 15, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, helpful, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, McKenney Chevrolet Buick GMC Cadillac Team

August 22, 2016

Worst Service Department Let me start by stating I have bought every car I have ever owned from a McKinney Dealership but after dealing with the Chevrolet Service Department o More

by JWard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Spivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Gastonia Chevrolet Cadillac Buick GMC responded

Mr. Ward. I have talked to my service manager who talked to Tim Spivey. We have not seen your car since March of 2015. It had 41,000 miles at the time. We understand as of today that your car has 60,000 miles. We also understand, from your wife, that the car needs a new battery. She also confirmed that since she said she could not cut it off or it would not start back. A weak battery can make any warning light come on on the dash, or create drivability problems such irregular exhaust or misfires which all would be contribute to a strong exhaust smell. Without a working battery in place, a car can not be diagnosed properly. We are looking out for our customers by giving you the information you need. If we cannot put a battery in your car, then we cannot properly diagnose your car, and that would not be fair to you.

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