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Gastonia Chevrolet Cadillac Buick GMC

Lowell, NC

4.8
231 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
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831 South Main Street

Lowell, NC

28098

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Showing 231 reviews

May 19, 2018

weekend tire repair I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked More

by daniel1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Gastonia Chevrolet Cadillac Buick GMC responded

Daniel, thank you so much for the great review of your experience at our dealership and especially with Tim. All of the employees appreciate your loyalty to McKenney Chevrolet Buick GMC Cadillac. Please don't hesitate to reach out if we can assist you again in the future. Respectfully, The McKenney Chevrolet Cadillac Buick GMC Team

February 12, 2018

Wonderful experience I purchased a 2017 Malibu this past Saturday and I had to leave a review due the amazing customer experience I had. I was attended by sales agent Rik More

by Apintueles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rik Roe
Feb 13, 2018 -

Gastonia Chevrolet Cadillac Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Rik was able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The McKenney Chevrolet Buick GMC Cadillac Team

October 21, 2017

Saved Vacation Key fob goes bad while on vacation plus a tire sensor. Key fob and tire sensor were replaced but while replacing the sensor a dangerously worn tire w More

by Travel guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

October 20, 2017

Lousy service I brought my 2015 Sierra for repair where it takes a couple seconds for the transmission to engage after moving the selector to drive. This usually ha More

by Sierra62
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Spivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

We are truly sorry to hear about your recent experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting us at your earliest convenience, we would appreciate the opportunity to further discuss your situation. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

October 19, 2017

Great Service Department Clif Calvert and his crew are a pleasure to work with. I have done business with them for several years and have found them honest and customer-frien More

by Lightning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clif Calvert, Jon Speas, David Horne
Nov 05, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely The McKenney Chevrolet Buick GMC Cadillac Team

October 12, 2017

Great service! David Duncan at McKenney Chevrolet is the only tech that I let touch my 2015 Corvette. His experience is unmatched. I drive 45 minutes and pass two ot More

by 15StingRay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duncan
Oct 13, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that David provided you the best experience Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

August 24, 2017

GREAT SERVICE.. Tim Spivey is the best. He is always friendly, always explain what is going on with the vehicle and the most important part is that he will give me a More

by Blazin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

August 17, 2017

Great Service Tim Spivey is the best. Always great, friendly service. He makes sure my car is taken care of fairly and honestly so I never have to worry about car More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The McKenney Chevrolet Buick GMC Cadillac Team

April 20, 2017

Looking for my 1st Brand New Truck Logan was my sales person. He did very well. He was well informed on the ins and outs of the vehicle I chose. He explained all the 'bells and whist More

by JeffLSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan, Matthew Surbeck
Apr 24, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to write this review, Jeff. Our highest priority is to excite and delight our customers and we are thrilled to know that Logan made sure every tiny detail was shared and explained properly. We look forward to working with you again and if there are other things you need assistance with, you know where to find us. Respectfully, The McKenney Chevrolet Buick GMC Cadillac Team

March 11, 2017

Excellent Service Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust him More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Elizabeth and thank you for this great review! We're excited to hear that Tim took care of you! He is a great asset and we appreciate all he does. Best regards, McKenney Chevrolet Buick GMC Cadillac Team

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