
Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This story begins never judge a book by its cover🤔 so I hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for a couple weeks so it says New Jersey. He immediately tells me he can’t do the airbag recall for me that I would be more than easy for me to just have a dealer buy me do it 🤔I kind of fell that was amusing 🤠really I said well I happened to now live here also .I happen to be off work early at 2:00 PM I said when can you do it next 🧐Wednesday of next week wow. So now this is what I observed because I happen to be very observant 🙂was four salesman sitting under an awning two on golf a golf carts ready to cut off the other four for a sale. service department look like the Maytag washing machine repair man advertisement 🤣with no business ....one man was waiting in the waiting area 😁wow they must’ve really been backed up however to be blown off immediately. With an assumption I was not from the area not good.what if i I had a breakdown and I needed help couldn’t rely on this Chevy dealer😡 I thought that’s why we buy Chevys so that we have excellent service 😟sorry to say but someone with that kind of demeanor I wouldn’t let them fix my golf cart 😨. Because I’m sure if they did something wrong they would not live up to their mistake or at least come to a Customer friendly solution. I must say In today’s time there are plenty of qualified people out of work or maybe they don’t wanna work the end result is was not a pleasurable experience whatsoever again this was for a recall from Chevy for an airbag I guess because they weren’t charging you for a ton of other stuff was not making sufficient amount of money💸💵💰 you became a second-class citizen anyhow choose your dealership wisely More
I had the best experience at a dealership so far! Patrick Neil was extremely professional, understanding and friendly in his approach. At no point was I pressured to make the purchase. In and out in under 2 Neil was extremely professional, understanding and friendly in his approach. At no point was I pressured to make the purchase. In and out in under 2 hours! Will definitely be coming back for future purchases! More
So after reading the lower rated reviews I learn I’m not the only one treated like a bum here. Best advise is stay away from this dealer they will not deal and then tell you that you can’t afford their vehi the only one treated like a bum here. Best advise is stay away from this dealer they will not deal and then tell you that you can’t afford their vehicle. Randy Marion was a pleasure to negotiate with and buy from. So if you don’t agree with their price even though it’s listed as high and 2500 over fair market don’t even waste your time avoid Dustin if you do go there 😎 More
Chris was very helpful in our purchase of s used vehicle. We drove in from Tennessee to purchase the car and the process was very efficient. We drove in from Tennessee to purchase the car and the process was very efficient. More
Very Happy with our purchase and SUPER IMPRESSED with Harrison, our salesman. He went above and beyond to make sure everything went smoothly for us! Harrison, our salesman. He went above and beyond to make sure everything went smoothly for us! More
I can’t say enough good things about this dealership. Truly exceptional experience in all facets and personnel. I Purchased a brand new 2021 Silverado RST Truly exceptional experience in all facets and personnel. I Purchased a brand new 2021 Silverado RST More
I purchased a used Truck from McKenney Chevrolet and I cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot o cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot of drama in your life buy somewhere else! More
I will not do business at any other dealership! I’m the type that trades in his vehicle every couple years and have dealt with over a dozen dealerships. Never have I gotten better treatment then I did at M type that trades in his vehicle every couple years and have dealt with over a dozen dealerships. Never have I gotten better treatment then I did at McKenney. I connected with my salesman Chris Williams on Facebook. Told him what my dream truck looked like. Within days he called me and said he found it! It was EXACTLY IT! Even at the price I wanted to pay! From there he had the truck detailed, topped off with gas, and had it waiting for me when I got there which was right before closing. Never rushed and they waited until I was satisfied. I came with financing Pre approval and they even beat it!!!. Whole transaction was seamless and I was flat out impressed that a car buying process didn’t have to be stressful. Later into owning truck I had a minor issue come up. Again McKenney team impressed me. Rob in service called me set up a time to pick up the truck and gave me a brand new loaner. Fixed the issue better then I expected and personally delivered it back to me. I couldn’t believe it. I will never go to another dealershipI will go to Chris Williams and McKenney team for anything I need. Do yourself a favor and call Chris with any car buying needs or Rob in service. They will earn your business for life. More
McKenney Chevrolet made the buying process easy and the team was great to work with. Chris was very thorough and went over all the vehicle features with me before I left so that I would be comfortable in m team was great to work with. Chris was very thorough and went over all the vehicle features with me before I left so that I would be comfortable in my new vehicle. More