Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience here was wonderful. Harold Varner worked very hard to get the car in that we wanted. He was very patient and courteous. I would recommend him to everyone. Also Eric Simms, Andy Threat wer very hard to get the car in that we wanted. He was very patient and courteous. I would recommend him to everyone. Also Eric Simms, Andy Threat were great to work with. Thank you so much for all your help. More
This dealership was very friendly, very low key - no excessive sales pressure - and extremely easy to deal with. The negotiations were painless. Harold was very helpful in answering my questions and ens excessive sales pressure - and extremely easy to deal with. The negotiations were painless. Harold was very helpful in answering my questions and ensuring I was satisfied. Eric took me through all of the operations of the vehicle and did an outstanding job. I am very pleased with the entire transaction from start to finish. More
This was our second stop of the day to a dealership looking for the GMC Arcadia for my wife. Given the customer service we recieved at the previous dealership in Charlotte, working with the staff at Mc looking for the GMC Arcadia for my wife. Given the customer service we recieved at the previous dealership in Charlotte, working with the staff at McKenney was refreshing, honest and straight forward. We will be recommending others to use this dealership in the future. More
This was by far the best new car buying experience I have ever had. I walked in the dealership at 3:30 and was out by 6:15 with my new vehicle. Randy, Jace, and Barry were great at getting me what I wanted ever had. I walked in the dealership at 3:30 and was out by 6:15 with my new vehicle. Randy, Jace, and Barry were great at getting me what I wanted and quickly. When I buy another vehicle I will be back and would highly recommend anyone who wants to buy a new car to visit these gentlemen. More
I could not have had a better experience. Your team was focused on me from the time I pulled into the parking lot. Mr. Reid was very considerate of my time and my children and made me feel as if I were his focused on me from the time I pulled into the parking lot. Mr. Reid was very considerate of my time and my children and made me feel as if I were his only customer, although I am sure I was not. There was a small incident with the battery being dead in the car when I came to pick it up, which was no fault of the dealer. I only mention it to say there were immediately 4 people surrounding my car to have it taken care of. They took it straight to the auto shop to put in a new battery. I had an awesome experience there and wi certainly look forward to using the Mckenney family dealerships again. Thanks so much for excellent service! More
The group at McKenney were a joy to work with. They were very professional and polite during the entire transaction. This was by far the easiest and most enjoyable car purchase we have had. very professional and polite during the entire transaction. This was by far the easiest and most enjoyable car purchase we have had. More
These guys at McKenney Chevrolet are the best! They treat you with respect no matter who you are, they give you honest, sound advice whether it gets them a sale or not. Robert will do everything possible to you with respect no matter who you are, they give you honest, sound advice whether it gets them a sale or not. Robert will do everything possible to make the deal work for you, and Andy is professional and pleasant to deal with during the paperwork process. This is my seventh car (two for daughters and one for husband) purchased from McKenney and the experience just gets better. No high pressure but always there to help you find what you want (even if that means special order!). After the sale when most just forget about you McKenney just keeps going with the best service department around! Clif Calvert, service manager is always there to 'listen' to your problems and help find the answer fast. Excellent service department! I know when I am dealing with McKenney that I am met with respect and honesty! I will never take my business anywhere else and will recommend McKenney to ALL my family and friends! McKenney feels like family!! More
My husband and I were completely impressed and thoroughly pleased with all aspects of our recent dealings with McKenney Chevrolet. We purchased two new vehicles, and traded in our old vehicles. The team work pleased with all aspects of our recent dealings with McKenney Chevrolet. We purchased two new vehicles, and traded in our old vehicles. The team worked hard for us to ensure we were getting the exact vehicles we wanted, with all the features we desired. They not only gave us top dollar for our trades, but gave us excellent deals on the new cars as well. They were nothing but professional and polite. We were not in the dealership for a long, drawn out amount of time (which has been our experience in many other places). I felt very at ease, with no haggling or pressure tactics. Our salesman Dan Reid showed us nearly every type of vehicle on the lot (my husband is picky) and he was happy to do so. He took time to answer our questions and introduced us to the sales manager (John Kitchens), as well as Andy Threatt in finance. It was like we were family. We will continue to do business with McKenney Chevrolet and will recommend them to friends and family. I love my new Acadia Denali & my husband loves his Terrain! Thank you McKenney Chevrolet team for making our experience so wonderful! More
Great experience and excellent customer service. I would highly recommend this dealership to anyone. They made the process easy by bringing us the paperwork to sign and the vehicle because our schedules wo highly recommend this dealership to anyone. They made the process easy by bringing us the paperwork to sign and the vehicle because our schedules wouldn't allow us to travel the distance. More
McKenney Chevrolet accepted a cash offer for a used Honda Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jar Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jarrod Fraley) called to say he sold the car to someone else. This was AFTER I had just spoken to him to make sure he knew that we had already driven a long way and were almost there. We arrived onsite and the same salesman was unprofessional and unapologetic saying that an agreement is meaningless. I was assured by both the General Sales Manager (Matt Surbeck) and General Manager (Jace Stowe) that this was NOT dealership policy. Acknowledging my mistreatment, they also offered to find me a comparable or better car for a comparable price. They said they would look for me and asked that I keep an eye on their inventory online. They continually said they could not find anyhing and every car I asked about from their online inventory was either "already sold" or "unsuitable for sale". I gave up on this after a few weeks as my costs from not having a fuel-efficient car continued to skyrocket. I called a local independent dealer in my hometown and he found a better car at a better price within 24 hours. What a difference a little motivation makes! Your time and money are better spent elsewhere than McKenney Chevrolet. More