Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was the best car buying experience I have had. Everyone was extremely friendly and my salesman, Junior, did a fantastic job of telling me about the car and making the whole process easy going. Ver Everyone was extremely friendly and my salesman, Junior, did a fantastic job of telling me about the car and making the whole process easy going. Very very happy with everything and I love my car!! More
Dave was very helpful from the minute I walked in the door. The exact model I specified was pulled up and ready for a test drive. He was very friendly even after the sale was made, offering to get my out door. The exact model I specified was pulled up and ready for a test drive. He was very friendly even after the sale was made, offering to get my out-of-state plates taken care of and made sure my tank was topped off before leaving the lot and sat with me to make sure I understood all the bells and whistles that came with my model. Overall, he made the usual car buying experience as quick and painless as possible. More
Excellent experience and excellent telephone follow up. Mr. Welch gathered a great understanding of the type of truck I wanted and the price rang. Cut through all the confusion related to incentives, reba Mr. Welch gathered a great understanding of the type of truck I wanted and the price rang. Cut through all the confusion related to incentives, rebate, and trade in right away. I have no question that I received a fair "deal." More
I have bought three Nissans in the past. I was lied to more than once about what my package included, ect. Mark really took the time to listen to what I wanted and could afford. When I left out of there y more than once about what my package included, ect. Mark really took the time to listen to what I wanted and could afford. When I left out of there yesterday, I was really excited to be driving off in a GMC. More
Outstanding Experience overall! This dealer came highly recommended by a family member, and I certainly see why. From start to finish, this was the most helpful and easy car buying experience I have had. recommended by a family member, and I certainly see why. From start to finish, this was the most helpful and easy car buying experience I have had. They didn't have the color I wanted and did a locate to find it from a nearby dealership and get it delivered here. Very reasonable and upfront in discussions/negotiations - very genuine people with no sales tactics or pressure. Bill Starke was my sales consultant and extremely helpful. Took time to explain the process to me, answered my many questions, and even came in on his day off (New Years Day) when the car arrived to get it setup and ready for me! Managers Matt and Pete were also very helpful and courteous. Barry the business manager prepared all the paperwork and discussed it in detail. Overall extremely satisfied with my experience and service. Will certainly come back to them for my next car! More
We were greeted the minute we arrived by very friendly salespeople. Everyone went above and beyond to make us feel welcome. Bill and Junior were excellent to work with and made us feel very comfortable. salespeople. Everyone went above and beyond to make us feel welcome. Bill and Junior were excellent to work with and made us feel very comfortable. More
My experience at McKenney Chevrolet the best of any auto transactions I've had. Bill Starke was considerate, informative and a pleasure to work with. Plus they had the vehicle I was looking for. Thanks transactions I've had. Bill Starke was considerate, informative and a pleasure to work with. Plus they had the vehicle I was looking for. Thanks More
Saturday, Day 1: Within ten minutes of my posted "dream car" to three dealerships within 125 mile radius, I was contacted by Angelia Matthews via telephone. Informed that it wasn't in McKenney's inv "dream car" to three dealerships within 125 mile radius, I was contacted by Angelia Matthews via telephone. Informed that it wasn't in McKenney's inventory, but promised she would find what I wanted and would call me on Monday. Sunday, Day 2: Checked e-mails and was surprised to received one from Angelia Matthews. She had found exactly what I wanted. Monday, Day 3: Contacted by Russell Shytles, informed my automobile was in the process of being acquired, and signed documents were needed expedite the process. That evening, enduring heavy rains and traffic congestion, he drove more than an hour and a half to my home, to brief me and secure signed documents. Tuesday, Day 4: Received phone call about 2:30 PM. My vehicle would be ready for pick-up at 6:30 PM. Needless to say, I was quite jubilant. But, what the heck, it can wait until morning. Wednesday, Day 5: Arrived at McKenney Chevrolet at 8:45 AM and began my drive home one hour later. Extraordinary attentions to detail were exhibited each and every step of the way from "customer desire" acknowledgement to "customer satisfaction" fulfillment. I labored in Customer Services for over thirty-five years before my retirement and was most impressed by Matthews and Shytles. JOB WELL DONE! More