Gastonia Chevrolet Cadillac Buick GMC

The price was as advertised and there were no hidden fees or additional fees (processing and taxes) that were not mentioned up front. Mr. Braswell kept his word in contacting me immediately if other potentia or additional fees (processing and taxes) that were not mentioned up front. Mr. Braswell kept his word in contacting me immediately if other potential buyers did not purchase. There were no pushy tactics or any tactics to buy something instead of leaving with the intended purchase. I will have to give the team an A+ for making this all possible and I am extremely happy with my sweet new Cadillac ATS. More

I was sent a brochure from Cadillac with some great lease prices. I have been wanting a Cadillac SRX for some time, and this felt like it was the right time. I had a friend who had worked at another dealersh prices. I have been wanting a Cadillac SRX for some time, and this felt like it was the right time. I had a friend who had worked at another dealership in another city who checked with that dealership and was not given a favorable answer about the brochure, but when we asked at your dealership we were assured that I could get an SRX for the price on the brochure. So...thank you! More

Internet sales team was very courteous and responded immediately to requests for information. Dealership brought the vehicle to me, which was extremely convenient due to a busy schedule. Downside is t immediately to requests for information. Dealership brought the vehicle to me, which was extremely convenient due to a busy schedule. Downside is they wanted to ink the deal completely before I had seen the vehicle in order to have the paperwork completed before arrival. This made the sales pressure greater and reduced the opportunity to negotiate. The worst part of the experience was feeling like we were being misled into a higher than necessary interest rate on our loan despite an excellent credit report. The finance staff was willing to alter the terms once this was discussed. Salesman who delivered the vehicle was super friendly, and was willing to spend the time and energy needed to make us feel comfortable enough to close the deal. More

Best car buying experience ever. Kurtis was a pleasure to work with. The entire staff is too-notch! 5-Star Dealer! Will definitely be back to purchase with them again. work with. The entire staff is too-notch! 5-Star Dealer! Will definitely be back to purchase with them again. More

Great experience, friendly & very professional-I Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with th Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with them! More

This was a great experience to work with these guys with no hassle. I would, and have recommended there sales services and knowledge to all my friends and family. no hassle. I would, and have recommended there sales services and knowledge to all my friends and family. More

We had been experiencing numerous electrical problems with our 2013 Chevrolet Equinox for several months, and we no longer felt safe or comfortable driving the vehicle for any distance. After contactin with our 2013 Chevrolet Equinox for several months, and we no longer felt safe or comfortable driving the vehicle for any distance. After contacting General Motors with our concerns, we began working with Jace Stowe, who provided assistance in getting us into another vehicle - a 2014 Chevrolet Traverse (with the assistance of Randy Woods). We were very pleased with our overall experience and would highly recommend this dealership! We had also worked initially with Clif Calvert and David Horne in the Service Department when we were having the problems with our Equinox. They were both very helpful and patient with us in trying to get the problem resolved after repeated visits. We love our 2014 Traverse! Cindy & Kevin Carroll More

Kurtis was great, very friendly and was willing to drive over 2.5 hours to meet me with the car. The car was very clean, exactly as described, and he took additional pictures when requested. I would highl over 2.5 hours to meet me with the car. The car was very clean, exactly as described, and he took additional pictures when requested. I would highly recommend working with Kurtis if you can. More

Excellent customer service Great, immediate attention No pressure Felt salesman was honest Feel I will get good service on vehicle after I buy it Answered all questions No pressure Felt salesman was honest Feel I will get good service on vehicle after I buy it Answered all questions More

Russ was very helpful and knowledgable through out the entire process. people very friendly, dealership very clean good selection of vehicles, no pressure through the entire process entire process. people very friendly, dealership very clean good selection of vehicles, no pressure through the entire process More