Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Phenomenal buying experience My wife and I recently purchased a nearly new Cadillac SRX over the internet from McKenny. We live in Virginia but this deal was far superior to anyth My wife and I recently purchased a nearly new Cadillac SRX over the internet from McKenny. We live in Virginia but this deal was far superior to anything we could find locally or on the WWW. McKenny drove the car to us, 6 hours one way, to decide! We bought the car that evening. Now nothing is every perfect and the car was missing the mud mats and had more miles on it than I had expected. I called Kurtis and explained the issues to him. He began working the problem on his drive home. In less than two minutes I was called by his superior to discuss the issue. McKenny is a great company and their customer service is the best I have seen ever. Before we got off the phone that evening these folks explained the error to me and then bent over backwards to make it right and to make me feel good about the purchase. In a few years I will be looking for a new truck for myself and I will give McKenny the first shot out of loyalty to their family atmosphere and phenomenal customer service. These folks seem as honest and trustworthy as one could ever hope for. I appreciate everything McKenny has done on this deal. More
Great experience. Scott Braswell was great help and answered all my questions quickly. Scott finished the paperwork and set up my OnStar in sufficient time. We comple Scott Braswell was great help and answered all my questions quickly. Scott finished the paperwork and set up my OnStar in sufficient time. We completed everything and still had time to spend with grandbabies who were visiting us! Bravo, to Scott!!! More
Great overall experience Seth was great to work with and Robert was very friendly and easy to work with. They went out if their way to find a verhicle that was what I wanted a Seth was great to work with and Robert was very friendly and easy to work with. They went out if their way to find a verhicle that was what I wanted and I have to say that I drove away in a vehicle that was more than I expected for a price that was less than I planned on paying. After all the shopping around I can honestly say that it would be hard to find better pricing. More
Perfection doesn't even begin to describe my experience with these guys!! I found my car online, applied, they called with approval that night. The next day they delivered my new car to me at my experience with these guys!! I found my car online, applied, they called with approval that night. The next day they delivered my new car to me at my work!! Talk about convenience!! Paperwork only took 10 minutes and that was it!! All done!!! The most wonderful customer service!! It was as easy as click, sign and drive!! Thanks guys!!!! Tanya More
Our experience with Mr. Harold Varner was excellent. Mr. Varner was very pleasant, professional, knowledgeable, and helpful. We will gladly recommend Mr. Varner to our friends. Jackie and Ted Melvin Varner was very pleasant, professional, knowledgeable, and helpful. We will gladly recommend Mr. Varner to our friends. Jackie and Ted Melvin More
The price was as advertised and there were no hidden fees or additional fees (processing and taxes) that were not mentioned up front. Mr. Braswell kept his word in contacting me immediately if other potentia or additional fees (processing and taxes) that were not mentioned up front. Mr. Braswell kept his word in contacting me immediately if other potential buyers did not purchase. There were no pushy tactics or any tactics to buy something instead of leaving with the intended purchase. I will have to give the team an A+ for making this all possible and I am extremely happy with my sweet new Cadillac ATS. More
I was sent a brochure from Cadillac with some great lease prices. I have been wanting a Cadillac SRX for some time, and this felt like it was the right time. I had a friend who had worked at another dealersh prices. I have been wanting a Cadillac SRX for some time, and this felt like it was the right time. I had a friend who had worked at another dealership in another city who checked with that dealership and was not given a favorable answer about the brochure, but when we asked at your dealership we were assured that I could get an SRX for the price on the brochure. So...thank you! More
Internet sales team was very courteous and responded immediately to requests for information. Dealership brought the vehicle to me, which was extremely convenient due to a busy schedule. Downside is t immediately to requests for information. Dealership brought the vehicle to me, which was extremely convenient due to a busy schedule. Downside is they wanted to ink the deal completely before I had seen the vehicle in order to have the paperwork completed before arrival. This made the sales pressure greater and reduced the opportunity to negotiate. The worst part of the experience was feeling like we were being misled into a higher than necessary interest rate on our loan despite an excellent credit report. The finance staff was willing to alter the terms once this was discussed. Salesman who delivered the vehicle was super friendly, and was willing to spend the time and energy needed to make us feel comfortable enough to close the deal. More
Best car buying experience ever. Kurtis was a pleasure to work with. The entire staff is too-notch! 5-Star Dealer! Will definitely be back to purchase with them again. work with. The entire staff is too-notch! 5-Star Dealer! Will definitely be back to purchase with them again. More
Great experience, friendly & very professional-I Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with th Recommend this dealer! I love my car! The staff was knowledgeable, answered all my questions so I could understand them. Great doing business with them! More