Gary Yeomans Honda

Warranty This dealership had my car 4 days and the problem still was not fixed. Also, my car was done in 3 days(so I was told), however, the dealship failed to This dealership had my car 4 days and the problem still was not fixed. Also, my car was done in 3 days(so I was told), however, the dealship failed to inform me my car was ready so it sat for a day. This is not the first time I have received terrible mechanic service at this dealership. I would not recommend this dealship to my worse enemy. I believe not one person should be singled out for this problem but the entire service department since you all are a team. More

Excellent reception and friendly communication Thanks to Melissa Manfredi and at the followup to Rich Nichols who took care with excellent reception and communicated the problem with us. I also nee Thanks to Melissa Manfredi and at the followup to Rich Nichols who took care with excellent reception and communicated the problem with us. I also need to mention the technichian who worked on the car. Unfortunately I did not get his name, I think the list of "Employees Worked With" on the review template should also include technicians name. The technician, who worked on the car, relentlessly tested the car and solved the problem. Thanks for creating a friendly environment for your customers. More

GREAT SERVICE We have bee dealing with Honda for almost 6 years and have always had great service. Nancy Walworth was our advisor for several years and when she cha We have bee dealing with Honda for almost 6 years and have always had great service. Nancy Walworth was our advisor for several years and when she changed jobs Mary Del Valle has taken great care of us. This week we needed to have our car towed in and Mary was off so Chuck Hunt took care of us and kept us informed of what was going on. We have had wonderful service from all of them. Judy & Ed More

Better service Great service I loved great team service I recommended great price good service advisor fast service quality service great product great people fast s Great service I loved great team service I recommended great price good service advisor fast service quality service great product great people fast service quality job More

Beware of "come ons." They called me to come in and test drive the latest model of the Honda Civic SI that I own and bought from them two years ago when they were Hendric They called me to come in and test drive the latest model of the Honda Civic SI that I own and bought from them two years ago when they were Hendrick Honda. I did. They promised me a gift card if I went in and did that. No gift card. A salesman scratched on a piece of paper that I could have $25.00 worth of credit in their parts department, good for one month. Gift card is a false "come on." I spoke to two more salesmen a few days later trying to convince me to buy a car and I told them about the gift card experience. Both of them said they would look into it and call me back. No call, but then, I did not expect one. I will never buy another car from them and I will have my Honda serviced someplace else. More

Sam Lazzara great guy We were very pleased with our salesman and bought a new Honda. Sam is knowledgeable, straightforward, interesting and funny, too. We appreciated tha We were very pleased with our salesman and bought a new Honda. Sam is knowledgeable, straightforward, interesting and funny, too. We appreciated that he was not pushy and the order of lunch was very nice. Also Mario was very professional and helpful. More

Great service and service advisor Verygood customer service. Rich Nichols listens to concerns and fulfills. Goes oot of his way toget the job done in a pleasant way. Knows his busine Verygood customer service. Rich Nichols listens to concerns and fulfills. Goes oot of his way toget the job done in a pleasant way. Knows his business More

Outstanding service and pricing. I was in a hurry and Rich Nichols expiated my service so I got in and out very quickly and at a price that could not be beat. Have dealt with this de I was in a hurry and Rich Nichols expiated my service so I got in and out very quickly and at a price that could not be beat. Have dealt with this dealership prior to Gary Yeomans taking over and it has always been outstanding. If you want it done right contact Rich Nichols !! More

Quick and efficient Chuck was pleasant and willing. The service was quick. The waiting lounge was clean and orderly. Chuck was pleasant and willing. The service was quick Chuck was pleasant and willing. The service was quick. The waiting lounge was clean and orderly. Chuck was pleasant and willing. The service was quick. The waiting lounge was clean and orderly. More

Consistant excellence and customer interaction I purchased my 2014 Honda Accord in October 2013. During my first maintenance/oil change visit I had a lengthy discussion with Rich Nichols. He was I purchased my 2014 Honda Accord in October 2013. During my first maintenance/oil change visit I had a lengthy discussion with Rich Nichols. He was very informative of the various functions of this vehicle, the long term pros and cons, etc. Accordingly, we explored the types of extended warrantees Honda had to offer, and how they would respond to potential vehicle maintenance and repairs. We picked the one that appeared to be most beneficial and discussed the finances thereof. As the years rolled by, Rich has handled every subsequent service visit. At times there were repairs/replacement required that were covered under the aforementioned warrantee. All maintenance and repairs were identified quickly, accurately, and repaired well. During each visit Rich kept me updated as to what the mechanic was finding, and how/how long the repairs would be. He also had me transported to a local restaurant for breakfast during the repairs. Rich provided a detailed explanation of everything that was performed during each visit, and what items should be addressed in the forthcoming months. And why. How the vehicle was performing ... as expected or if there were any unusual issues which we should watch out for. When the tires began to show wear, Rich explored the wear patterns and discussed the probable time/mileage of when they would need to be replaced. Rich also provided a print-out of various tires available for my vehicle. This print out disclosed the tire specifications, performance criteria, warrantee, and price. A good guide for when I eventually needed them. Almost a year after installing the new tires, and during a routine maintenance visit, Rich pointed out a problem (leak) in one of the tires and had it replaced within the warrantee. His consistent friendly and knowledgeable guidance is a big reason why I return to Gary Yeomans Honda for trusted service. And why I will probably buy my next car from Gary Yeomans Honda. Thank you Rich. More