Gary Yeomans Honda

My Million Dollar Ferrari To be greeted or acknowledged by the personnel while walking through the dealership is a pleasant experience. One would think I had driven in with a To be greeted or acknowledged by the personnel while walking through the dealership is a pleasant experience. One would think I had driven in with a million dollar Ferrari or that my Honda Accord is a rolling work of art. The service department professionals are an integral part of this dealerships outstanding customer service and success. We as customers are treated as individuals whose concerns are of paramount importance. All maintenance although varying in importance are addressed, repaired adjusted, fixed etc in the same professional manor. Attention to detail is undeniable. The service advisors know their vehicles as do the well trained, experienced mechanics. The administrative personnel are pleasant and well informed. I observed Rich Nichols as he interacted with vehicle owner seated at his desk. Rich was focused on the vehicle owner’s questions and addressed his concerns. It was obvious that a satisfied customer drove off this day. More

Honda Civic Gregory Anthony was my sales rep. He was very knowledgeable and personable. We wanted a certain color blue and Gregory made it happen. I would highly Gregory Anthony was my sales rep. He was very knowledgeable and personable. We wanted a certain color blue and Gregory made it happen. I would highly recommend Gregory and this Dealership. Everybody was outstanding. More

Superb Service at Gary Yeomans Honda dealership I got superb customer service when I took my 2010 CR-V in for oil change, tire rotation and 10 point checkup. My service advisor was Maribel Del Vall I got superb customer service when I took my 2010 CR-V in for oil change, tire rotation and 10 point checkup. My service advisor was Maribel Del Valle, she took excellent care of me and my car. More

Poor service and unnecessary service advised. Took 2013 CRV routine maintenance of oil change, tire rotation and rear differential service. Service advisor, Melissa Manfredi, reported that brake Took 2013 CRV routine maintenance of oil change, tire rotation and rear differential service. Service advisor, Melissa Manfredi, reported that brake fluid was excessively discolored and should have fluid exchange performed. Also that transmission fluid excessively discolored and transmission fluid should be replaced. In reality, the transmission service isn’t required for approximately another 15,000 miles and the brake fluid was flushed and refilled four months ago. So, neither service was needed. Nor was the injector flush she reported that I needed. When she was told that brake fluid had previously been done, she subsequently retracted my need for service stating the need was only based on time and mileage and not discolored brake fluid as previously reported. They were more than willing to perform or say they performed unnecessary service. Dishonest!! More

Too many counter offers and too much frustration! I was told via phone that their car sales were down due to the hurricane. I went to negotiate and it took 5 1/2 hours to get me where I knew my payme I was told via phone that their car sales were down due to the hurricane. I went to negotiate and it took 5 1/2 hours to get me where I knew my payments could be. Never did meet the goal for the loan term, but settled in the end. Got over 1/2 way home, and the speedometer went out in the car, then when taken to the service department, I was given a loaner while mine was repaired and told to bring the vehicle back with the same amount of gas as to when I left. Then paperwork to loan the car was thrown in front of me to be signed, but not given explanation as to what I was signing. They kept my new car three days and supposedly couldn't figure out what was wrong. I was asked to be given another car, which they brought to me only to find glue all down the side of the driver's side door. The said they would try and throw in some incentives for my trouble. They sent out one whole free oil change. Then today, I went to their website, and what is on the lot, but the car with the broken speedometer. Please go elsewhere! Buying a car shouldn't be this much of a horrible experience! More

After the Sale problem The purchase was fine and the staff was goo, I was told the car was pre inspected. Well after I took it home I had to replace 2- front tires completel The purchase was fine and the staff was goo, I was told the car was pre inspected. Well after I took it home I had to replace 2- front tires completely to the steel belts , also the oil needed to be changed, the bad part now is when I had the front tires replaced they told me the one of the rims were bent. I spoke to the sales manager and was told since I got such a great price they would not take care of this, NOTE - this is a safety issue. I hade not asked for the tires or the oil. More

SUB STANDARD TIRES Bought a new accord. Already had 2 flats and a blowout in less than 2K miles The tires are not covered under warranty, Not even the extended!!! Was gi Bought a new accord. Already had 2 flats and a blowout in less than 2K miles The tires are not covered under warranty, Not even the extended!!! Was given 2 new tires at cost so I was told. Was told that the tires came with the car are junk!! BEWARE!!! Had a tire replaced 2 weeks ago and they stuck the same tire back on the car instead of the new one. And of course it went flat. Noticed that the tire had exactly the same item stuck in as the old one and the same place! They had mistakenly put the same tire back on the car that was being replaced.DAH!! Now I missed a day of work and spent the afternoon at the dealer, only to get a free oil change for my trouble. The person that referred us told me that the same thing happened and they replaced all 4 tires!!!! The service advisor was awesome (Chuck Hunt). Love the car but not the Sub standard parts on it. Robert and Cheryl Vandiver. More

CR-V Service Took my leased 2016 CR-V in for service prior to a road trip. My service advisor was Isache Torres. He took excellent care of me and my car. It was Took my leased 2016 CR-V in for service prior to a road trip. My service advisor was Isache Torres. He took excellent care of me and my car. It was his first week on the job. He made sure all my concerns were addresses and questions answered. More

Wonderful experience We recently bought a new vehicle from Gary Yeomans Honda. Andy Park, our sales representative, was incredibly nice and helpful. Truly a pleasure to d We recently bought a new vehicle from Gary Yeomans Honda. Andy Park, our sales representative, was incredibly nice and helpful. Truly a pleasure to deal with. The dealership was exceptional- everyone was friendly, happy and wonderfully professional. Would definitely recommend going here to purchase a vehicle!! More

Very happy. We purchased a 2018 Odyssey, and were very happy with the experience. Our salesman Gregory Anthony and the sales manager Anthony Macchia were very he We purchased a 2018 Odyssey, and were very happy with the experience. Our salesman Gregory Anthony and the sales manager Anthony Macchia were very helpful. We had a problem with one of the power windows, but that was a defect from the factory. Rich in the service department helped us with having the repair done. We were happy to get a loaner vehicle, although it could have used a good cleaning. But our van was washed and detailed along with the window fixed, so we are satisfied. We would definitely recommed this dealership. More