Gary Yeomans Ford of Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:30 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Karen Freeman worked long and hard with the extended warranty company, in order to get proper payment. Karen kept me informed and aware of what was happening to our vehicle. If I need additional work on warranty company, in order to get proper payment. Karen kept me informed and aware of what was happening to our vehicle. If I need additional work on my Ford Edge, I know whom I'll go to. 5 stars Karen... Alexander & Bette Zyzak More
Bought a vehicle from Gary Yeomans in Ocala. NEVER have I ever received service like theirs before. I have purchased many vehicles in the Clermont area... not impressed... but Gary Yeomans NEVER have I ever received service like theirs before. I have purchased many vehicles in the Clermont area... not impressed... but Gary Yeomans in Ocala goes out of their way to do what ever it takes to help you and that is AFTER you purchased the vehicle. Most dealers don't remember you name after you drive off. I LOVE this dealer ship. Highly recommend to everyone. More
Oil change and tire rotation done in the driveway. Excellent service professionally done at a reasonable price. We would highly recommend Yeomans Ford Lincoln. Excellent service professionally done at a reasonable price. We would highly recommend Yeomans Ford Lincoln. More
From the time ,I walked in folks were as friendly as can be. My sales professional, Mr. Joe Davis helped everyway possible. He went out of his way to help anyway possible. Thanks Joe, I appreciate your tim be. My sales professional, Mr. Joe Davis helped everyway possible. He went out of his way to help anyway possible. Thanks Joe, I appreciate your time and help. Yes, I'm happy and will return! Respectfully, Don Miller More
Took my new Ford F-150 Lariat in for A/C service and was provided a loaner car due to the service needed would require 3 or more days to fix. Everything with the A/C works fine now. provided a loaner car due to the service needed would require 3 or more days to fix. Everything with the A/C works fine now. More
There is 1 star instead of 0 because it wouldn’t let me rate it without it! This is the WORST dealership ever!!!! We would never do business with them again, nor would we ever recommend them! We located rate it without it! This is the WORST dealership ever!!!! We would never do business with them again, nor would we ever recommend them! We located the car on the internet, called the dealership, and the sales guy, Gabriel Everson (Gabe) started working with my husband. We received a total breakdown/final cost,which had the date,the salesperson, the Manager (Juan Dominguez) a deal number and customer ID. My husband received an email from LaRissa Fowler, the Internet Manager, personalized with his name..”Congratulations, and thank you for your business. We hope you enjoy your new Mustang. Gabe will be in contact so we can finish the paperwork for you” ..they were provided with everything they asked for! We had money transferred and ready to go, When we didn’t hear from Gabe my husband texted,and I emailed (with no response I might add) …he finally answered my husband, said he needed insurance cards(which our broker had already sent through) Gabe told my husband the paperwork would be overnighted, the car would most likely be set up to be transported the following Monday,etc. In a very short time, my husband then got a text from Gabe..”They decided to sell your Mustang to someone local today. I’m sorry”…no call, just a cowards text! This was a graduation gift for our son, and he was over the top excited. When I had to tell him he was devastated! I got on the phone to the dealership…Gabe would not come to the phone, LaRisa didn’t answer her cell, until I used a phone with a California number..I got a call right back! I heard over and over how sorry, they were, they know how we feel, etc..they would look for a new car with everything my son wanted. When Gabe wouldn’t pick up, I was assured by Stevenson (manager) “he was working with LaRisa to make it right, they made a huge mistake”. It was all lies after lies!! Of course LaRissa called back 2 times with cars that were not what we wanted or more money! I had left messages for April Youmans (owner relations manager) Shawn Slavin (General Manager) …I also told Stevenson and LaRissa that I wanted a call back from the General Manager-nothing!! It’s truly a shame how this dealership treated us.. how they sold the car when we had a deal. Shame on all of them! More
Tristian Hester is great salesman. Very friendly, but also very professional. He inquired if I was looking to have the same features as my trade in. He took me to a vehicle that had Very friendly, but also very professional. He inquired if I was looking to have the same features as my trade in. He took me to a vehicle that had not only what my trade in has, but more. He spent time showing features that were new to me. He would pause to ask me if I had any questions. He took me to see other models to see the colors but not loaded with all the features the blue one had. Walked out with the blue. During the paper process he stayed with me. He was just great. I would recommend him to anyone looking for a Ford to go see him. Thank you Tristian More
They will sell you crap vehicles and not care at all, when you have issues. I purchased a 2019 explorer limited. The day after bringing the vehicle home the battery went out. I brought the explorer back when you have issues. I purchased a 2019 explorer limited. The day after bringing the vehicle home the battery went out. I brought the explorer back up to the dealership, the sales person took it to service bays within 5 minutes, came back to me, and said nothing was wrong with the explorer. Well, a few days later I ended up broke down at a street light needing random people to help push me off the road and I had to walk to purchase a new battery because the old battery was bad and needed replaced. ( But there was nothing wrong with the battery a few days ago🤔🙄). When purchasing this vehicle, I was told there was a warranty, but nope, that was a lie. There is no warranty. Also the suv acts as if the transmission is going out when the gears switch from first to second, also if in on an incline the vehicle will roll back or forward as if it is a stick shift. The rotors and brakes are bad, (They have been grinding and squealing since about 3 weeks after getting the dang suv). They absolutely do not care about their customers!!!!!!!! They will say they are going to call you back and never do. They will say you are important but you are not!!!!!!!! Your money is what is important to this company and only that!!!!!!! I have spoken to multiple managers and it's always the same "I will see what I can do and call you back." But then NEVER call back and NEVER help and then AVOID you when you call them for updates. More