Gary Yeomans Ford of Ocala

Bad Day I was attending an event with my daughter in the area, when I had an issue with my 2016 Ford Fusion. So I was stuck in Ocala with no vehicle, called m I was attending an event with my daughter in the area, when I had an issue with my 2016 Ford Fusion. So I was stuck in Ocala with no vehicle, called my insurance company to tow me to the local dealership which was Ford of Ocala. Driver dropped me off with the Service representative John Geremia who came to my rescue. He was able to get the issue resolved in a good time frame was able to also complete my scheduled service, even though this wasn't my home dealership. If i loved in the area, I would definitely use them for my automotive needs. Highly recommend them and John G !!!! More

If your not ready to buy today they are not interested. I called to get a lease deal on a truck for my company, I said it would be needed within the next two months. I was told I would get a couple of tru I called to get a lease deal on a truck for my company, I said it would be needed within the next two months. I was told I would get a couple of trucks and their lease deals emailed to me within a few minutes.. Still waiting!!!!!!!!!!!!!!!! Don't email them or call me now I'll try somewhere that wants my business More

Don’t do it. Tried to sell me a 2017 F150. Came in for a 2018. The price was the same as a 2018. No discount for a year old truck Told there was no 2018s availab Tried to sell me a 2017 F150. Came in for a 2018. The price was the same as a 2018. No discount for a year old truck Told there was no 2018s available. Not until I looked up the truck online did they admit it existed. It was in their southern location called Villages ford. Also we were told the truck came with a interior warranty and protection. Later we found a cut on the back door interior. Looked like cut during the prep work when it was revived at dealer. They did not honor their warranty. Don’t believe what they tell you about freebies. There in freebies when you don’t honor them. Spent $70k on a truck with a gash on the door. Purchased the warranty package for almost 10k and I’m worried they won’t honor that. Staff was courteous but could not honor their warranty and the paperwork didn’t exist. Was told it’s all in the computer. Had great experience a decade ago but now disappointed. More

worst experience ever Was never even told what the price of the car would be, had to call 4 times to get a call from my salesmen. after I bought the car it took 2 weeks to Was never even told what the price of the car would be, had to call 4 times to get a call from my salesmen. after I bought the car it took 2 weeks to get a paint chip and window tint done. they tried to give my car back with the worst paint work ive ever seen. then at 1600 miles the roof started leaking! ITS A HARD TOP! after yet another 2 weeks with out my car, they damaged the interior trying to fix the water leak and when I called them on it, i was kicked out and told if I didn't take my damaged car they would do a repo on me. I wouldn't recommend them to anyone ever. More

Oil change Want there without appointment ,they took my vehicle right away didn't have to wait long ... very courteous making sure everyone was okay asking if I Want there without appointment ,they took my vehicle right away didn't have to wait long ... very courteous making sure everyone was okay asking if I would like a cup of coffee or anything else to drink More

Doug and Wideline were great Doug Brown is extremely knowledgeable and personable. He went over everything in detail and took a new salesperson under his wing on my sale. Having Doug Brown is extremely knowledgeable and personable. He went over everything in detail and took a new salesperson under his wing on my sale. Having been to another Ford dealership it was quite refreshing to deal with Doug and Wideline... Friendly and helpful... Paris explained all the financing thoroughly..she was very helpful More

Great experience! We were so pleased with this dealership. The sales personnel were knowledgeable about the vehicles and patient in allowing us to figure out the best We were so pleased with this dealership. The sales personnel were knowledgeable about the vehicles and patient in allowing us to figure out the best choice for us. Everyone was courteous and helpful but not pushy in any way. And we love our new Explorer! More

Great experience for first time car buyer. The staff at Ford of Ocala were kind, patient, and knowledgeable. They didn’t rush me and I felt comfortable with my final decision. Overall lovely ex The staff at Ford of Ocala were kind, patient, and knowledgeable. They didn’t rush me and I felt comfortable with my final decision. Overall lovely experience. I left with the car of my dreams. More

VERY RELAXED NO PRESSURE ATMOSPHERE Home and Family Atmosphere. Everyone was Very professional and courteous Before we left, we felt like family. Would definitely recommend to fami Home and Family Atmosphere. Everyone was Very professional and courteous Before we left, we felt like family. Would definitely recommend to family and friends. Excellent place to purchase a Vehicle. More

Helpful, informative, accomodating It took a while to know what my issue was,but not bad considering I drove in Without an appointment. Pam was understanding to my financial situation It took a while to know what my issue was,but not bad considering I drove in Without an appointment. Pam was understanding to my financial situation & Went above to help get cost within reason. It was a professional yet calming, & pleasing experience ,start to finish. I left with a big smile,feeling the work Was done satisfactory. P.s. (vehicle wash should be at customers request) update, damage to my hitch light logo,also to chrome trim on passenger door. My belief is (damage during car wash,not happy) Again Big Thanks. To Pam W. More