Gary Yeomans Ford Villages
Belleview, FL
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We purchased a 2017 GMC Acadia from this dealership around Thanksgiving. Shortly after bringing the vehicle home, we discovered the heated seats were not working. We took the car back, and after some b around Thanksgiving. Shortly after bringing the vehicle home, we discovered the heated seats were not working. We took the car back, and after some back and forth, the dealership finally agreed to repair them. We got the car back a few days after Christmas. I live out of state, and just three days after returning home, the check engine light came on. When tested, 11 codes appeared, all indicating the thermostat needed to be replaced. I had to pay the $100 deductible to get it fixed. Less than two weeks later, the emergency brake service light came on. We called the dealership to express our concerns. While we understand this is a used vehicle, we paid a significant amount of money for what was marketed as a "certified" car. It’s frustrating to have this many issues in under two months of ownership. We were told if we lived locally, they would take care of the repairs, but since we don’t, we would need to take it to another Ford dealer and continue paying deductibles for repairs. Overall, we feel disappointed and frustrated with the experience. While the dealership was initially helpful with the seat repair, the ongoing issues and lack of adequate support for out-of-state buyers have made this process far more stressful than it should be. More
Bought are new ford escape here. Matt in sales was great very knowledgeable and friendly. We would highly recommend this location and him! Matt in sales was great very knowledgeable and friendly. We would highly recommend this location and him! More
Excellent salesman knows his product and how to take care of your needs bought it 3rd vehicle from him and I will be back thank you Jesse conley of your needs bought it 3rd vehicle from him and I will be back thank you Jesse conley More
Can’t say enough good things about this dealership. We live over 2 hours away with 2 small children and our sales person Zach made everything seamless and easy. Having worked at a dealership myself for We live over 2 hours away with 2 small children and our sales person Zach made everything seamless and easy. Having worked at a dealership myself for several years this dealership truly knows how to handle their clients and treat them as a priority. Ron and Jesse were extremely nice and good with the transaction of purchasing our truck as well. We will recommend them to friends and family and be a repeat customer if in the market for a Ford again. More
All of the staff members we worked with at the Villages location were professional and responsive. Robert and Rodney followed up with us as needed and questions were quickly answered. Great experience! location were professional and responsive. Robert and Rodney followed up with us as needed and questions were quickly answered. Great experience! More
I was met at the door immediately provided information on the car (& other cars) I purchased Everyone could not be more pleasant and professional A GREAT buying experience from beginning to end The entire the car (& other cars) I purchased Everyone could not be more pleasant and professional A GREAT buying experience from beginning to end The entire team stepped up and performed their jobs with efficiency. Compared to the other dealerships - Hands down the best Treated me The Customer like i was the most important person in the world Do not hesitate to purchase a vehicle from this dealership!!! Oct 2024 More