Gary Yeomans Ford Palm Bay - Service Center

Poor customer service Came to Ford for service and was looked at like did something wrong. Was not greater friendly like normal. A woman came out and said tell them it wil Came to Ford for service and was looked at like did something wrong. Was not greater friendly like normal. A woman came out and said tell them it will be a while rudely the gentleman said ok I got it and she went back in. The guy finally came and asked me if I had an appointment I said no. Now I have been told previously no appointment was needed as it was a quick lub. So then he told me it will be 145 min wait. It was was rude visit and I felt uncomfortable if I had not already paid for service in my contract I would of left. Once my service contract is up I will never buy from here again or use their service. If you don’t want to work don’t take it out on your paying customers. Specially some who buy a new vehicle every two years More

Awesome Any problem that I have with my car Sophia is always there to have the problem solved . She always has a positive attitude and is always on the go. Lo Any problem that I have with my car Sophia is always there to have the problem solved . She always has a positive attitude and is always on the go. Love her !!!!! More

Very knowledgeable and friendly service I stopped by for some routine service. I’m normally hesitant to take my car to a dealership because somehow they always end up telling me that there’s I stopped by for some routine service. I’m normally hesitant to take my car to a dealership because somehow they always end up telling me that there’s something else that my vehicle needs and I end up spending crazy amounts of money. But not this time and not at this dealership. I was welcomed by Sophia, who explained to me, detail by detail, what was being done to my vehicle; and instead of telling me that there was something wrong with my car, she ended up giving me some useful tips on how to take better care of my vehicle. She made sure I was comfortable the entire time I was there. Her knowledge was quite impressive, I will definitely recommend my entire family to start taking their cars for service at this location instead. I will definitely come back. More

Spectacular service Honest friendly and quick. Sophia and her team are very efficient and detailed. They are sure to let you know of anything and everything that could be Honest friendly and quick. Sophia and her team are very efficient and detailed. They are sure to let you know of anything and everything that could be done to better the experience of owning a vehicle. The care that they show for their customers and passion they show for their jobs is unlike any other. I usually dread having my car serviced but with this experience I look forward to it. More

Great customer service from Boston He’s not like other car salesmen I’ve felt with in the past. He took a lot of time with me and made sure I was getting exactly what I wanted. I never He’s not like other car salesmen I’ve felt with in the past. He took a lot of time with me and made sure I was getting exactly what I wanted. I never felt pressured or uncomfortable. He is the only one I will be buying cars from in the future. More

Service department review Today, Wednesday, July 25th, 2018 I was driving with my wife from Miami to North Carolina to visit my step daughter in my 2017 Ford Taurus. I was tra Today, Wednesday, July 25th, 2018 I was driving with my wife from Miami to North Carolina to visit my step daughter in my 2017 Ford Taurus. I was traveling N/B on route 95 the Palm Bay area when I suddenly got a blow out on my rear left tire while in pouring rain storm. Luckily I was driving at a safe rain and pulled over without any further problems. I put on the spair and drove to nearest exit and immediately saw a Ford Dealer. I drove up to the service area and noticed that the deal was still open and the service doors open. I walk in and explain to Mr. Franklyn Wallace (Quickline manager) and explain to him what had just happen to me on the highway. Even though it was 7:10Pm and the service department was closing at 8:00PM, Mr. Wallace showed compassion and told me " No problem we will help you" I explained to him that I had purchased tire insurance when I purchased the car. He asked for my insurance information and immediately called the company and stay on the phone until they agreed to pay for the tire at No cost to me. Luckily they had the tire size in stock and within 40 minutes the new tire was on, spare tire was back in my truck and they check all the other tires to ensure that my wife and I were safe to continue our trip to NC. Mr. Wallace and his team were extremely helpful, professional and showed compassion and wear sensitive to my needs after a scary incident. As a retired police officer of 35 years I know that this incident could have been worse or even deadly. Palm Bay Ford professionals made a dad situation a pleasant experience!!! You guys were the best!!! Thanks again!! More

Excellent Service, Professional, & Fair Price I recently visited this dealer for service and was very impressed. The staff was very friendly and they were able to fix an issue with my tire that ha I recently visited this dealer for service and was very impressed. The staff was very friendly and they were able to fix an issue with my tire that has been going on for quite a while. Will definitely be back! More

Unprofessional I have been to many establishments. I’ve had poor service. Bad management, but never have a seen someone as unprofessional as Eric Frechette and the e I have been to many establishments. I’ve had poor service. Bad management, but never have a seen someone as unprofessional as Eric Frechette and the entire staff at Palm Bay ford. I will never recommend such awful and unprofessional company to anyone ever . I will warn everyone I speak to . You should never bring your car to be Checked for warranty and get your car back in worse condition than it was first brought in . Let’s not forget about the threats they like to throw around on social media messenger threatening to void your warranty if we don’t take down my own personal review of the experience i have had at this dealership .... More

Exceptional Service Fast, friendly and knowledgeable! I recently had my car in for routine service as well as a warranty repair. As always, Steve gave his full attentio Fast, friendly and knowledgeable! I recently had my car in for routine service as well as a warranty repair. As always, Steve gave his full attention to my needs and promptly attended to the concerns at hand. Over the years, I have always trusted Steve and the rest of the team with my service needs. Thank you Palm Bay Ford for finding and maintaining these trusted professionals! More

The best Ver friendly people good services On time service. Plus good price . The best . Personas amigables atentas y un servicio muy bueno . Lo recomandia a Ver friendly people good services On time service. Plus good price . The best . Personas amigables atentas y un servicio muy bueno . Lo recomandia a cualquier persona familiares eh amigos . More