Gary Yeomans Ford Palm Bay - Service Center

1st schedule Maintenance on my new explorer Very nice experience, everything done fast and on time. Vehicle cleaned inside and out. Thank you for making my first visit a successful encounter , Very nice experience, everything done fast and on time. Vehicle cleaned inside and out. Thank you for making my first visit a successful encounter , I will be back More

Dead Battery just as leaving for o/t trip. Called and was able to come in right away. Less than 1 hour was on my way. Very good service from Steve. This battery was five years old or very close Called and was able to come in right away. Less than 1 hour was on my way. Very good service from Steve. This battery was five years old or very close but it was self saealed type so not able to add fluid. Putting most expensive battery in is not the smartest way to go in my opinion. More

Needed my battery checked When my battery seemed to be failing, I called Palm Bay Ford's service department knowing that I did not have an appointment and they were able to che When my battery seemed to be failing, I called Palm Bay Ford's service department knowing that I did not have an appointment and they were able to check the warranty on the battery I had and quickly get me in so the service tech could take a look at it. The whole replacement process went quickly and I was able to finish the errands I had planned for that day. Thank you so much Sophia! More

Awesome Service Everyone is professional, Knowledgeable and always friendly. They keep you well informed throughout the day on the status of your vehicle. Defini Everyone is professional, Knowledgeable and always friendly. They keep you well informed throughout the day on the status of your vehicle. Definitely would recommend and will be returning for future services! More

Service Review Service on my vehicle was 100%! On time and complete. Was organized and moved right along. We were checked in and checked out quickly. Thank you. Service on my vehicle was 100%! On time and complete. Was organized and moved right along. We were checked in and checked out quickly. Thank you. More

Service Escape electrical system intermittent total shut down. After a four day search found a bad relay and is now fixed. Hard to fix as it had no codes Escape electrical system intermittent total shut down. After a four day search found a bad relay and is now fixed. Hard to fix as it had no codes More

Fast and Friendly The service department is very clean and organized between appointments and walk-ins. Everyone moves with a sense of urgency all while greeting with s The service department is very clean and organized between appointments and walk-ins. Everyone moves with a sense of urgency all while greeting with smiles and superb friendly customer service. More

Customer Service I take my Ford Taurus to Palm Bay Ford from Sebastian even though we have a Ford Dealer in Vero Bch. I always look forward to interacting with Frankyl I take my Ford Taurus to Palm Bay Ford from Sebastian even though we have a Ford Dealer in Vero Bch. I always look forward to interacting with Frankyln. He is very knowlegable and efficient but equally important is his friendly and pleasant attitude. More

Waiting 2 Months for a Part that was never ordered I took my 2017 Fiesta in during March of 2019 to have my Sync system looked at. It had gone out for the 3rd time in the past year. If they hadn’t foun I took my 2017 Fiesta in during March of 2019 to have my Sync system looked at. It had gone out for the 3rd time in the past year. If they hadn’t found a proper diagnosis, I was ready to have my car Lemon Lawed because of other issues I had with the vehicle previously. The advisor, Chris, told me that it’s probably an APIM but he would know for sure when the tech had looked at it. The next day Chris told me that the APIM was failing all the tests and they would have to order one. It takes a few business days to get the part in so I picked up the car. Now it’s May 2019 and I still haven’t received a phone call about the APIM coming in. I called the parts department and they told me NO PARTS HAD BEEN ORDERED. So I contacted Ford MoCo Customer Care Center. I’ve bought two cars in the past two years from Palm Bay Ford and I’ve never had any problems with the Sales Department. I’ve been taking my car to Palm Bay Ford for service, even though they are well out of my way. But from now on, I will be taking my car to another closer dealership. More

Horrible salespeople horrible service Dept. This dealership sales and service manager do nothing but lie to you. we had to go to another Ford dealer to get truck fixed right. This dealership sales and service manager do nothing but lie to you. we had to go to another Ford dealer to get truck fixed right. More