Gary Yeomans Ford Palm Bay

Repeat customer. 8 cars purchased since 2006. Another outstanding deal. Promptly located/delivered the exact vehicle we wanted. Service Department Shawn Senior and Junior provided superb customer care. outstanding deal. Promptly located/delivered the exact vehicle we wanted. Service Department Shawn Senior and Junior provided superb customer care. More

I originally visited Palm Bay Ford to test drive a 2013 Focus SE. Justin Jarek didn't mind at all that I wasn't ready to buy that day. He was friendly, helpful, informative, and never pressured me at all. Focus SE. Justin Jarek didn't mind at all that I wasn't ready to buy that day. He was friendly, helpful, informative, and never pressured me at all. During the test drive, I mentioned that I was also looking at a Honda Civic Si. Once we returned to the dealership, Justin offered to take me out in a Ford Focus ST, the competitor to the Civic Si, just so that I could compare apples to apples. Justin called me a few times over the next couple of weeks, just to check in, see how my car shopping was going, and see if he could offer any help. When I eventually returned to buy the ST, Justin knew I was fully aware of the options on the vehicle, and didn't try to up-sell me once I'd made a decision. Negotiating was simple - the price of the vehicle was set by X-plan, and we were able to come to a win-win agreement on my trade in without a lot of back and forth with the sales manager. Tony Saracco in the finance office was excellent to work with. He was quick, efficient, friendly, and fully open about everything I was signing. He didn't try to pressure me into buying a bunch of stuff I didn't need. He simply offered me Ford's ESP, gave me a pamphlet to take home while I waited for my car to arrive, and let me decide entirely on my own whether or not I wanted it. When the car arrived, it was exactly as promised, and the final paperwork was done in a flash. During my entire experience with Palm Bay Ford, I was treated with respect, honesty, integrity, and fairness. Even though it isn't the closest Ford dealership to me, I will be returning whenever my vehicle needs service, and I'll be paying them a visit in a couple of years when my wife's car needs replacing. More

liars, conartist, warranty doesn't cover anything, want to rip you off with warranty. service department not helpful. always trying to get more money out of your pocket, into theirs. want to rip you off with warranty. service department not helpful. always trying to get more money out of your pocket, into theirs. More

After months of research trying to find a decent vehicle under 100,000 miles that we could afford I reached out to Palm Bay Ford and took advantage of the $25 WalMart gift card offer and sent in my request. under 100,000 miles that we could afford I reached out to Palm Bay Ford and took advantage of the $25 WalMart gift card offer and sent in my request. I soon heard from Rob Hardy who clued me in on the tent sale taking place last weekend. My husband and I decided to make the drive up from Ft Pierce and found 2 vehicles to our liking but only one was in our price range...or so we thought. Rob was able to get the price down far enough for us to get into this beautiful Ford Explorer Eddie Bauer! This is by far, much more vehicle thatn we thought we would be able to get into on our limited budget. Thank you Rob for handling our purchase so quickly and with much courtesy! We arrived at the tent sale at 12:30 and drove away with our Explorer at 4pm!! Thank you to the finance department for NOT harrassing us into purchasing more extra's than we could afford and for the pen that writes great! I would recommend Palm Bay Ford to anyone looking for a new or used vehicle! More

I WOULD LIKE TO KNOW WHY I BOUGHT A 2005 F-150 FROM PALM BAY FORD THEY TOLD KELLY FORD WILL FIX MY PROBLEMS CALL OR E-MAIL ME I WILL TELL HOW THEY ARE RIPPING PEOPLE OFF ON A WARRANTY ISSUE ON FUEL EJECTORS BAY FORD THEY TOLD KELLY FORD WILL FIX MY PROBLEMS CALL OR E-MAIL ME I WILL TELL HOW THEY ARE RIPPING PEOPLE OFF ON A WARRANTY ISSUE ON FUEL EJECTORS THAT IS ''FREE'' COVERED FOR 11YRS. OR 120.000 MILES U COULD GET YOUR MONEY BACK 321-288-1372 OR uga3@live.com More

I found a 2013 Fusion Hybrid SE on their website and decided to give them a call to work out the details. I am eligible to get the X Plan pricing because of a friend who works at Ford. When I called I w decided to give them a call to work out the details. I am eligible to get the X Plan pricing because of a friend who works at Ford. When I called I was directed to Tracie, who worked on getting me the numbers. The price for the car was fair (can't be negotiated, set by Ford) and I had no issues with it. I had asked Tracie if she could give me a ball park estimate for my trade, because I didn't want to drive 1.5 hrs if we couldn't agree on a price for the trade. She came back with very low numbers & I said I would get some other quotes for the trade and she said she would get back to me. I then recieved a call from a sales agent named Chris. He left a voicemail to call him back. I called him back and he informed me that Tracie had become swamped and he would take over for her. I was told he had all the information, but then proceeded to ask me everything I had already told Tracie. He told me that he would work on a quote, but because I was getting the X-Plan my trade would be less then normal because they needed to make money off the deal and with X Plan they don't make anything. (Waiting to hear back from Ford Motor Corp in regards to his statement) He said he would work on a quote for the trade and call me back. I got a call while in a meeting and was not able to answer when he called back (assuming it was him, the caller never left a voicemail). When I called back to speak with him, the receptionist said he was just walking into his office and would transfer me. He never picked up and I the recepitonist picked back up and said she would take my information. During that time Chris could be heard in the background right next to the receptionist. Chris never called me back. The next day I get a call from Tracie, who explains that an employee walked out and she was picking up the pieces for him. And that's why she had Chris take over for her. I explained what had happened and that I wouldn't do business with them. She apologized. I keep trying to figure this out: If a person gets X Plan pricing of 30k for a car, which is as savings of 2K off the MSRP, and then the dealer lowers the trade-in cars value by 2k, wouldn't you lose the savings of using the X Plan? More

Saleman was extremely knowledgable of the Escape. Very patient with our questions, eager to help. No sales pressure.....was the best car buying experience we have ever experienced. Thanks Palm Bay Ford patient with our questions, eager to help. No sales pressure.....was the best car buying experience we have ever experienced. Thanks Palm Bay Ford and Tony Snow! More

Dave was one of the best and patient salesmen I have worked with in my twenty years of buying vehicles. Jos patience is what made me done back in. worked with in my twenty years of buying vehicles. Jos patience is what made me done back in. More

The Sales consultant was well informed about the Escape we purchased and very helpful in getting us a great deal on the car. We are very happy with our new vechicle. we purchased and very helpful in getting us a great deal on the car. We are very happy with our new vechicle. More

Excellent services , friendly and good people. Yo hablo no hablo ingles y me encanto porque tienen personas bilingues profesionales, me ayudaron muchisimo. Me respondieron a todas mis preguntas. Excelente no hablo ingles y me encanto porque tienen personas bilingues profesionales, me ayudaron muchisimo. Me respondieron a todas mis preguntas. Excelente servicio y lo recomiendo. More