Gary Yeomans Ford Palm Bay

This was by far the bet experience I have had when buying a new car. There was no pressure from Richard whatsoever. He was knowledgeable, friendly, and went out of his way to ensure I was satisfied with my a new car. There was no pressure from Richard whatsoever. He was knowledgeable, friendly, and went out of his way to ensure I was satisfied with my purchase. I will, without a doubt, be purchasing m next Ford from Richard. More

Our family experienced a horrible loss when our beloved Expedition was involved in an accident. Our truck was a complete loss. We were recommended to Palm Bay Ford to look for a new family member. To ou Expedition was involved in an accident. Our truck was a complete loss. We were recommended to Palm Bay Ford to look for a new family member. To our surprise a gently used Expedition much like the one we lost was waiting for us to take it home. Our salesperson Matthew was very patient and kind with regards to meeting our needs and understanding our loss. We are a die hard Ford family and we care for our vehicles like they are family members. The entire staff worked to get us the best deal so we may afford another wonderful Ford product since this was and unexpected purchase. The personnel in the parts department went above and beyond to make sure we had all that we needed to begin our new adventure on the road! They were very understanding, patient and kind. The service department was attentive and organized in regards to the vehicle being ready to go home and need to add that Palm Bay Ford has one of the cleanest service departments I have ever seen! We started the day with a sense of loss and left with a smile. Thank you Palm Bay Ford for taking a negative and making it a positive! The Jursik Herd More

Kudos to Palm Bay Ford. This is the first time in 40 years that We have enjoyed buying a vehicle. I started my search with an e-mail of enquiry to Palm Bay Ford and within an hour Steve had responded wi years that We have enjoyed buying a vehicle. I started my search with an e-mail of enquiry to Palm Bay Ford and within an hour Steve had responded with what he had in stock in great detail. Steve's response was that I could be assured no sales pressure would occur and that they would give us the best price anywhere. After a couple of e-mails I called Steve for more specific details on the F150's 4 X 4. I old Steve that I preferred to correspond via E-mail and he was great. In the meantime we had visited Toyota and Chevrolet local dealers doing test drives and having my vehicle appraised, pressured to make a deal on the spot with absurd trade in offered. Their vehicles were ok but offered few incentives. We finally made an appointment with Steve (which I had to postpone twice for personal reasons) and went to Palm Bay Ford with my eldest son. Steve treated us with sincerity, professionalism and overall F150 knowledge. Steve introduced us to his sales partner Charlie Esterline. Charlie is a walking F150 knowledge book. Charlie demonstrated the same dedicated focus with us. Unlike previous dealer experience when looking to buy a vehicle, these guys exerted no pressure at all. I explained that I was not going to buy on the spot and needed to compare the ride, features, incentives and trade in value to the other dealers we had visited. These guys are the real thing, they walk the talk and are the A+++ Team. After spending almost 2 hours with them and test driving a number of trucks they were still focused on our every requirement rather than giving us the bums rush and looking for their next sale. We told them we had some analysis and comparisons to make, including an e-mail offer from ford in mid state. Steve and Charlie treated us like old friends and truly made us feel that way. A few days later, a few phone calls for additional information and more e-mails, I made an appointment to bring my wife in for a look see and a test drive. These guys are the most responsive, personable and professional salesmen we have ever known. Again, when we arrived I told them that this was just to show my wife the vehicle and they were great. We had discussed bottom line price including many options throughout all discussions and they were receptive when I told them I had information from consumer reports and a written quote from another ford dealer. Again, they were receptive, courteous and thoroughly professional. Steve and Charlie reviewed the data I provided in a very positive manner and assured me that they wanted our business and would do their best to win it. There was no back and forth with the sales manager playing nickel and dime negotiations, rather Steve made only one trip to his sales manager and came back with an exceptional deal ...........which we could not pass up. Thanks Palm Bay Ford, our whole family looks forward to dealing with you for a lifetime. Special thanks to Steve and Charlie, the A+++ Team More

Great experience with this dealer. I highly recommend! Very knowlegeable/ pleasant sales and financing staff, it feels like they really care. Smoth transaction! Thank you! Very knowlegeable/ pleasant sales and financing staff, it feels like they really care. Smoth transaction! Thank you! More

Wow, what a very patient and friendly salesman. We took months to decide what to do and Charlie was very helpful as was the manager. They actually let us do two extended test drives which ultimately saved months to decide what to do and Charlie was very helpful as was the manager. They actually let us do two extended test drives which ultimately saved us from buying a car that was not suitable and thus secured them a sale. We ended up buying a Ford Flex SEL titanium, a great car although I wish we'd gone for the ecoboost!!!! More

My husband and I noticed (after we bought our car) that the back seat under the rear window had holes. We thought we would have to patch it, but first we would see if it was covered under our bumper to bu the back seat under the rear window had holes. We thought we would have to patch it, but first we would see if it was covered under our bumper to bumper warranty that was ready to expire. There was no questions asked, the part was ordered, when the part came in we made an appointment and they even took me home. I was so impressed, so was my husband. Thank you Palm Bay Ford....WE WILL BE RETURNING CUSTOMERS AND I WOULD MOST DEFINITELY recommend you. More

I have NEVER had such a smooth, friendly, and wonderful experience as I did last Sunday when I purchased my 2014 Ford Escape. I was so upside down on my trade-in (over $8,000.00!) and needed to downsize, a experience as I did last Sunday when I purchased my 2014 Ford Escape. I was so upside down on my trade-in (over $8,000.00!) and needed to downsize, and the Salesman, General Manager, and Finance Manager took a personal interest in making sure I could work out my finances, especially now that I'm a retired disabled veteran (when other dealerships told me they couldn't work it out how I needed it to). I was even able to work with the same salesman as my main finance representative (Justin) making the whole process seem like a small-town dealership while having the flexibility of a large one. I'd recommend this dealership and my sales person to EVERYONE! I've bought and sold at least 15 cars and as long as I stay in a Ford, I'll always go back here. More

Out of the numerous dealerships I have been too in the last few years, this was the most friendly and helpful. Great team and great price. last few years, this was the most friendly and helpful. Great team and great price. More

I went to palmbay ford 2 weeks ago to find a used new vehicle because my old Nissan altima was not safe for my family and I was upside down and needed too much to fix. my credit was not to great at time vehicle because my old Nissan altima was not safe for my family and I was upside down and needed too much to fix. my credit was not to great at time had no money down only my trade in in which i was upside down. JP said he would try to find a vehicle to help me he wanted to help! He called 3-4xs a week and finally found me what i was looking for and was able to help me like he promised. i was so happy! I was there 5 hours with 2 small children and i could not of asked for any better place or people to work with! While filing papers JP even took my children to playroom because they were getting in patient and took them for a walk and got them balloons. they have given me gas and taken care of me more than i could ask for! Mike the finance guy is a professional respectful and will do what ever he can kind of guy! Truly impressed by these people and would recommend anyone to go see JP and Mike!!!!!!!! When we walk in they know me and my children by name and its been our 2nd home for weeks now! THANK YOU FOR ALL YOUR HELP AND ALL YOU HAVE DONE FOR MYSELF AND FAMILY! MAY GOD BLESS YOU! More