
Gary Yeomans Ford Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 144 reviews
Robert made this a great process. Kept me informed on arrival on the Heritage. Then Paul let me drive it and make the deal through text which i appreciated…. Kept me informed on arrival on the Heritage. Then Paul let me drive it and make the deal through text which i appreciated…. More
Was treated with respect and negotiations were conducted in a professional manner.. Robert has been helpful since purchasing the car. in a professional manner.. Robert has been helpful since purchasing the car. More
I'm not sure where to start. From the poor and careless repair shop. Misinformation about the new vehicle I traded mine in for. The used "new" vehicle i was sold with 1400 miles From the poor and careless repair shop. Misinformation about the new vehicle I traded mine in for. The used "new" vehicle i was sold with 1400 miles and scratched interior/paint plus the absolute disgusting condition (spilled chocolate milk, crumbs, peanut shells etc) that it was in when I received it. They did take that one back and put us in another 2025 Ford expedition active. 2 weeks later I discovered paint defects on that vehicle and brought it to their attention. There were 4 places. They "fixed" only one of them after having the vehicle for about a week. The only spot they did "fix" was half xxx done and over sprayed onto the door jam which indicates they did not try to properly repaint the door. After bringing that to their attention we went to the dealership where they wanted to find another model to bring in. I told them we would find one on their lot. We picked one out (same active edition) with a few more features some of which were supposed to be on the first vehicle I was sold and it did not have. They then ran me up and down a finance ladder and ended up stripping my 7 years wheel and tire warranty, the 5 years free maintenance plan and even went as far to ask me if there was any other warranty they could remove to take down the payment instead of eating it themselves. We did end up with the one we picked out the 3rd time but this was handled very poorly and we were treated as if it was our problem not theirs. As the customer I should not have lost any of my warranties due to a slight price difference on the vehicle we chose since we were only in that situation because of the poor sales/repair/body shop. This was by far the worst car buying experience I've ever had and ended up with a payment way higher than we had originally agreed to the 1st time with less warranties. Hope this helps the next person looking to buy a Ford in knoxville TN. Donnell is not the salesman responsible but he is the one who delivered the 3rd vehicle to my house and I have nothing but good things to say about the way he handled that situation. More
Ultimate professionalism. Took great care in guiding me through the process. I am a repeat customer and will continue to be a loyal family member. Took great care in guiding me through the process. I am a repeat customer and will continue to be a loyal family member. More
This was our first experience with Gary Yoamen! The dealership was super clean and everyone we came in contact with we very friendly. The dealership was super clean and everyone we came in contact with we very friendly. More
We were treated great Everyone was friendly to us and helped us with everything we needed helped us with everything we needed More
Very good costumer service. Worked with me and help me leave with a good car that I love ! Worked with me and help me leave with a good car that I love ! More
Daniel is top notch. He is a no pressure laid back customer service guy. I would buy from him again! He is a no pressure laid back customer service guy. I would buy from him again! More
After a glitch in my first purchase of a Maverick in January, 2025, the company 'made good' and got me the vehicle I wanted! I will continue here because of that behavior on part of management. Integrit January, 2025, the company 'made good' and got me the vehicle I wanted! I will continue here because of that behavior on part of management. Integrity is the word that comes to mind. I brought my original truck in for washing several times during the winter and the experience was lovely. Staff were quick to spot me and get the vehicle cleaned and me on my way in 30 minutes or less. This is a very nice service! More
Christian was great, very knowledgeable and kind. Helped us purchase a 2022 Subaru Crosstrek. Thank you! Helped us purchase a 2022 Subaru Crosstrek. Thank you! More