Crossroads Ford Lincoln - Service Center

Efficient! We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within 48 hours, began immediately on my arrival and completed the inspection and tire rotation in about 45 minutes. Friendly and efficient! More

Major vehicle repair Outstanding assistance by Service Manager Steve Wooldridge and staff to correct a complex repair problem. Dealer responded promptly to inquiries with Outstanding assistance by Service Manager Steve Wooldridge and staff to correct a complex repair problem. Dealer responded promptly to inquiries with options and completed repairs in a reasonable time frame. Highly recommend this dealership and their very competent service department! More

Great Experience Had a noise in rear suspension of my 2013 Ford Edge. They lubed the top boots but said that the edges were known for this but was nothing wrong with Had a noise in rear suspension of my 2013 Ford Edge. They lubed the top boots but said that the edges were known for this but was nothing wrong with suspension. Dealt with Michael and he was very helpful and friendly. More

Complete Satisfaction Met all of my expectations. And helped me pair my cell phone to Synch after the connection was lost due to dead battery. Bob Lanham Met all of my expectations. And helped me pair my cell phone to Synch after the connection was lost due to dead battery. Bob Lanham More

Great service department. Always a pleasant experiencr at Crossroads. Answered all my questions, work done in a timely manner, knowledgeable staff. Don't want to forget the cas Always a pleasant experiencr at Crossroads. Answered all my questions, work done in a timely manner, knowledgeable staff. Don't want to forget the cashier who was pleasant and helpful. More

Service of my MKC Service Department is Awesome and they take care of me every time I show up. They are very knowledgeable and willing to listen to issues with my vehi Service Department is Awesome and they take care of me every time I show up. They are very knowledgeable and willing to listen to issues with my vehicle. All I can say is that the service department is top notch from my perspective. Rick Kurtz More

Always helpful Crossroads ford lincoln is always helpful when service needs to be done on my vehicle. Chris continued to keep me well informed about my cars progres Crossroads ford lincoln is always helpful when service needs to be done on my vehicle. Chris continued to keep me well informed about my cars progress. Including explaining any other parts i needed or service that needed to be done. Justin worked diligently to get my vehicle back to me as soon as possible. Great job guys! More

F-350 MAINTENANCE Maintenance work done very timely and professionally. Steve's great customer skills makes this task a pleasant experience where everything is explai Maintenance work done very timely and professionally. Steve's great customer skills makes this task a pleasant experience where everything is explained up front or as they find a needed item . Nice waiting room. More

Service is always top notch at Crossroads Ford. Service at Crossroads is always excellent. Chris is exceptionally personable and very responsive to all my questions. The service is always timely an Service at Crossroads is always excellent. Chris is exceptionally personable and very responsive to all my questions. The service is always timely and thorough. Thanks for a great job! More

Satisfied customet Fast efficient, polite and experienced. Thank you crossroads for taking such great care of my car I will continue to bring my car to Crossroads for se Fast efficient, polite and experienced. Thank you crossroads for taking such great care of my car I will continue to bring my car to Crossroads for servicing.. More