Gary Yeomans Ford Frankfort

Great service! Will Clark & Michael Wainscott are amazing. They were great to work with. Answered all my questions in detail and even followed up with me to make sur Will Clark & Michael Wainscott are amazing. They were great to work with. Answered all my questions in detail and even followed up with me to make sure I was enjoying my new Escape. This is my second purchase from Crossroads and I just can't brag enough about the service & friendliness of the staff there. More

A positive car dealership experience. The entire staff at Crossroads were polite and went out of their way to accommodate my needs. My entire experience from purchase to service was overw The entire staff at Crossroads were polite and went out of their way to accommodate my needs. My entire experience from purchase to service was overwhelmingly positive. If you are shopping for a car, Crossroads should be your first stop. More

Great service, friendly staff Crossroads exceeded our expectations of a car dealership. Everyone we worked with were very knowledgeable, friendly, and made our sale so quick and ea Crossroads exceeded our expectations of a car dealership. Everyone we worked with were very knowledgeable, friendly, and made our sale so quick and easy. We were in and out in less than 2 hours! More

Great experience. They went above and beyond to ensure that our experience was a great one no matter what. All staff including the salesperson,financial and owner were They went above and beyond to ensure that our experience was a great one no matter what. All staff including the salesperson,financial and owner were very accommodating and listened to any concerns we had and were not satisfied they had done their all until WE were completely satisfied. We have a WONDERFUL new FORD vehicle. Thanks so much to all staff at Crossroads Ford. More

Would recommend to anyone. Great service and very polite and professional personnel. Always very helpful in recommending what needs to be done to keep our car in tip top shape. Great service and very polite and professional personnel. Always very helpful in recommending what needs to be done to keep our car in tip top shape. More

There a joke Do not go there there a joke joke still not fixed not happy at all they need to step up or close the door jokes Do not go there there a joke joke still not fixed not happy at all they need to step up or close the door jokes More

Engine misfiring I took my MKX in for service on Friday Oct. 20. I was called after their diagnostic and told how much it would cost. This dealership and service cent I took my MKX in for service on Friday Oct. 20. I was called after their diagnostic and told how much it would cost. This dealership and service center is always professional and efficient. More

Good people to work with Good work, wanted do more work than what was needed, but no pressure. Cost on service (oil change, ect) was higher than other ford dealership. Overall Good work, wanted do more work than what was needed, but no pressure. Cost on service (oil change, ect) was higher than other ford dealership. Overall well taken care of. More

Great Job! Worked my car in to get rear brake work in a couple days. Able to use a coupon I had received. Got a courtesy ride back home and back to pick up car Worked my car in to get rear brake work in a couple days. Able to use a coupon I had received. Got a courtesy ride back home and back to pick up car. Car was cleaned inside and outside. Appreciate the caring service and excellent job that is shown from scheduling, dropping off, work, clean up, and even paying. Thank you! More

Efficient! We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within 48 hours, began immediately on my arrival and completed the inspection and tire rotation in about 45 minutes. Friendly and efficient! More