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Gary Rome Kia - Service Center

Enfield, CT

4.3
684 Reviews

684 Reviews of Gary Rome Kia - Service Center

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January 12, 2022

First time visiting the dealer and was happy with the quality of the service for my Kia. More

by matnels71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2022

I WENT IN THEY DID WHAT I WANTED IT TOOK HARDLEY NO TIMEAND AWAY I WENT. More

by JIMBO194297
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

Jan 13, 2022 -

JIMBO194297 responded

MR ROME YOU HAVE A GREAT AUYO YO SELL I HAVE A 214 SUV AND IT KEEPS ON RUNNING.

January 12, 2022

finished with 90,000 mile service on time and done right. always use Gary for service. More

by JACKCONNOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review, Jack! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

January 12, 2022

They made sure my needs were met and questions were answered. Quick and friendly responses, sale went smooth. More

by Nelson Sharpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
Jan 12, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 08, 2022

Very happy with the service department and staff. Always very pleasant and i receive prompt service with a smile! More

by GARDENKNOME96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in the sales dept., David Nathan
Jan 08, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2022

Real,satifying,great associates, satisfaction guarenteed,always a good experience,i a small town=Kia is a Plus. More

by RLP104954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin #1
Jan 08, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 07, 2022

Hector and Evelyn always go above and beyond when I bring my vehicle to get serviced. Hector is my go to guy for all my service questions. He is very knowledgable and helps me understand what exactly my car More

by Kim Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Hector, Evelyn, and our team. We truly appreciate your business. Thank you for your loyalty, Kim. We look forward to having you as one of our valued customers for years to come.

January 07, 2022

all the wonderful people who work here are outstanding! They are always attentive to your every need no matter how small. My cars are always spotless when I come to pick them up, especially the escort t More

by sandypennas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you for taking the time to leave us this fantastic review, Sandy! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia! We look forward to having you as one of our valued customers for years to come.

January 07, 2022

excellent service, quick in and out. been going here for excellent service, quick in and out. been going here for years and I highly recommend More

by MAT.JOYAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you, Mat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2022

Service was performed in a timely manner and efficient manner. Service advisor escorted ,e out to my car afterwards. More

by HDKENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor, David Nathan
Jan 06, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again!

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