684 Reviews of Gary Rome Kia - Service Center
Great service! Very responsive and up front. Wouldn’t go anywhere else. You should check them out. Very responsive and up front. Wouldn’t go anywhere else. You should check them out. More
The Service Team is outstanding! They are highly responsive, thorough and clearly communicate every step. Hector is especially amazing - professional, thoughtful and has a genuine, k They are highly responsive, thorough and clearly communicate every step. Hector is especially amazing - professional, thoughtful and has a genuine, kind approach. Gary Rome Kia service is highly recommended. Wouldn’t go anywhere else. More
Héctor, Ivy in service and Brian in sales are amazing in customer service, I’m thankful that they are part of your team customer service, I’m thankful that they are part of your team More
I love this dealership. The appointments can be made online or over the phone. The staff is courteous and the service department is efficient and very knowledgeable. It is a The appointments can be made online or over the phone. The staff is courteous and the service department is efficient and very knowledgeable. It is a pleasure to bring my car in for service! The free car wash and interior vacuuming is an added bonus that shows just how much they appreciate their customers, even after they have purchased a vehicle. More
Very good customer service. The car is ready at the time tell me is going to be ready and Ivy the manager help me to save money with coupons. Thank all in Kia car care services. The car is ready at the time tell me is going to be ready and Ivy the manager help me to save money with coupons. Thank all in Kia car care services. More
I came in for a routine visit, oil change, tire rotation, etc. The mechanics changed my odometer to kilometers instead of miles. At first, I was led to believe that someone changed my mileage. They put th etc. The mechanics changed my odometer to kilometers instead of miles. At first, I was led to believe that someone changed my mileage. They put the mileage in kilometers on my receipt and on the sticker for my next oil change. They did this but wrote it in as miles instead of kilometers........not sure why they did this. It was very confusing. More
Very happy with my visit for my oil change. Was greated by 2 porters when I pulled in and they were so kind and professional. Then I stepped inside to be met by Hector! He is above and beyond Was greated by 2 porters when I pulled in and they were so kind and professional. Then I stepped inside to be met by Hector! He is above and beyond ! you absolutely have him in a perfect position . first person and last to deal with . EXCELLENT. My Kia Sportage Sx turbo was well taken care of and I was fully informed . Thank you for giving me great service Hector ! More