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Gary Rome Kia - Service Center

Enfield, CT

4.3
684 Reviews

684 Reviews of Gary Rome Kia - Service Center

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April 19, 2022

Everyone is always nice and makes you feel like your one of the family!! Gary your workers are on top of everything!! Of all if the dealerships I’ve been going to I have to say this one is by far the most c More

by ALSGOBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santinello
Apr 20, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 17, 2022

Trisdan was spectacular in communicating the process and timing.he provided updates and allowed me to sit at a desk with a chair to do work while waiting. Trisdan also outlined pricing on new tires for my i More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisdan
Apr 18, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear that Trisdan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2022

THE PEOPLE YOU NOW HAVE WORKING IN THE SERVICE DEPT ARE EXCELLENT IN EVERY WAY POLITE KNOWLEDGABLE FRIENDLY ETC ETC More

by CARZIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVIE,TRISDEN,JONATHAN AND ALL IN THE SERVICE DEPT I DO NOT KNOW THEIR NAMES BUT WE ALWAYS SPEAK
Apr 17, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2022

My best experience ever at a car dealership. Staff, especially Hector Ortiz, were respectful, pleasant, thorough, efficient and clear. A real pleasure to do business with them. More

by MAMCQUADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz and the man who gave me a shuttle ride.
Apr 17, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 15, 2022

Service provided was great. Only issue was that it took about 15 minutes to get my vehicle ready to go. More

by WALLYOLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy
Apr 17, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

April 15, 2022

Service is good and the staff is polite. It could be faster in the turn around time other then that, very good. More

by LILFOOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any.
Apr 17, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 14, 2022

Great customer service from the first time I purchased my vehicle to getting my car maintenance. Prompt service with a smile! More

by LISACANTELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santinello
Apr 14, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 14, 2022

Kia Service is always professional, polite and friendly. When service is completed, I always feel confident that my car was in good hands More

by ADRIENWIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager
Apr 17, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 13, 2022

They were professional and service was completed in a timely fashion getting out within the hour the promised. More

by MCABANA721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the person
Apr 14, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2022

The staff at the checkin were very friendly and answered any questions I had. I waited for my car to be done, waiting area was comfortable and clean. I didn’t expect to have to have brake work but everythin More

by CHERYLADUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2022 -

Gary Rome Kia responded

Cheryl, We appreciate your business and our service team looks forward to serving you again soon!

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