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Gary Rome Kia
Enfield, CT
945 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer.
Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams.
Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 945 reviews
July 05, 2011
Ricardo and all of the staff were very friendly and professional. I was very happy with the way I was treated and plan to service my new vehical there as well. I would definately recommend this deale professional. I was very happy with the way I was treated and plan to service my new vehical there as well. I would definately recommend this dealership to others. More
by Jim Cleary
Employees Worked With
Richardo Perez
June 30, 2011
I bought my used car in May 2010. Within the first week, I was having problems with a severe water leak inside the car, as well as other problems. I have brought my car down 4x for the same problem, amongst I was having problems with a severe water leak inside the car, as well as other problems. I have brought my car down 4x for the same problem, amongst others (faulty windshield, heat resistor, brake light getting stuck and draining my battery, door latch broken). The patched the heat resistor when it was within my 30 day warranty, but did not last long and now they expect me to pay $150 to have it fixed, when it should have been fixed properly and replaced the first time. They also patched this water problem (at first saying they found nothing wrong, despite my puddle in the front floor)...finally, after a year, they took it completely apart, per my insistance, and found that the hose was draining outside of the car, but rather inside! Furthermore, when I brought the car this last time (last week), my ignition was working fine. When I got the car back 5 days later, the key won't come out and I have to manually put my finger under the steering column and press a latch to release my key. They told me I'm responsible for this (even though I have the extended warranty) and it's $375. The key was FINE when I brought it there 5 days prior. They acknowledged that, and said "we don't know what happened". I am very unhappy with the quality of service from Gary Rome KIA. The sales dept is very nice, but the service dept and mechanics are poor and don't have good mechanical skills. Dave is very friendly and has understood my frustration; however, that doesn't negate the fact that I've had VERY poor service on my car. More
by tbhound
Employees Worked With
Maria, Dave and service dept
June 23, 2011
Gary Rome Kia in Enfield seems like a great dealership. The people are very courteous and knowledgeable. The repair done on my vehicle was done quickly. The people are very courteous and knowledgeable. The repair done on my vehicle was done quickly. More
by midiperc
Employees Worked With
David Henry, Jonathan Rivera
May 26, 2011
my salesman was great, he was honest and helpful and helped me to pick out the right car for my family... I would send anyone to GARY ROME KIA and I will tell them to see Marcel. If you get to buy a car helped me to pick out the right car for my family... I would send anyone to GARY ROME KIA and I will tell them to see Marcel. If you get to buy a car from Marcel tell him you saw the $200 online discount coupon. More
by bobfry
Employees Worked With
marcel
May 26, 2011
We had to trade in our car with issues. Mark was extremely friendly and very knowledgable about the Kia model and what differences we would see between our New car and old one. Every time I called extremely friendly and very knowledgable about the Kia model and what differences we would see between our New car and old one. Every time I called with a question about the purchase he was right on the phone or called back within minutes of me leaving a message. He made me feel he was more concerned about me being comfortable with my choice than about making the sale. He was the first Car salesperson to ever make me feel this way. Their showroom is very open and very inviting. I like the fact that after signing the paperwork he took the time to show me around and introduce me to the service department and to Beverly who makes your appointments. It was a great pleasure doing business with them. More
by conti
Employees Worked With
Mark Johnson
